2021 Ram ProMaster 2500 Cruise Control Isn't Working

Fixing Cruise Control Issues in the 2021 Ram ProMaster 2500

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2021 Ram ProMaster 2500 cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2021 Ram ProMaster 2500 cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

When the vehicle speed sensor fails or the wiring harness prevents signal transmission, the speedometer is the first thing that will stop functioning properly. This can be an intermittent issue where the speedometer only works occasionally, the speedometer may cease all function, or the speedometer may read erratically or incorrectly. Also, the traction control and anti lock brake warning lights specific to each vehicle may be illuminated, depending on the design of those systems. You may notice the vehicle hesitate to accelerate, cruise control will not function properly, and the vehicle may not shift properly through all of the gears.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

What are the steps to diagnose the cruise control issue in a 2021 Ram ProMaster 2500?

To effectively diagnose a cruise control issue in a 2021 Ram ProMaster 2500, start with a systematic approach that prioritizes simpler checks before moving on to more complex diagnostics. Begin by inspecting the cruise control fuse, as a blown or damaged fuse can easily disrupt the system's functionality. Next, examine the cruise control buttons on the steering wheel to ensure they are not stuck or malfunctioning, as this can prevent proper engagement. Utilizing an OBD-II scanner is a crucial step to identify any error codes that may indicate specific problems within the cruise control system. Following this, check the vehicle's speed sensors, which are vital for cruise control operation, to confirm they are functioning correctly. Additionally, inspect the wiring connections for any signs of damage or corrosion, as these can impede the system's performance. If these preliminary checks do not resolve the issue, testing the cruise control module itself is essential to determine if it requires replacement. Should the problem persist after these steps, consulting a professional mechanic with expertise in Ram ProMaster vehicles is advisable for a thorough diagnosis and repair. This structured approach not only helps in identifying the root cause of the issue but also ensures that you address the simplest problems first, potentially saving time and resources.

What are the common problems that could cause the cruise control to stop working in a 2021 Ram ProMaster 2500?

When troubleshooting the cruise control system in a 2021 Ram ProMaster 2500, it's essential to understand the common problems that may lead to its failure. One frequent issue is a faulty brake light switch, which can prevent the cruise control from engaging if it fails to detect when the brake pedal is pressed. Additionally, a malfunctioning speed sensor can disrupt accurate speed readings, causing the system to disengage unexpectedly. Another potential culprit is a blown fuse, which can completely interrupt the cruise control's operation. Throttle control issues, such as a defective throttle position sensor, may also hinder the system's ability to maintain a steady speed. Lastly, problems with the Electronic Control Module (ECM) can affect various vehicle functions, including cruise control. If you encounter issues with your cruise control, it's advisable to consult a qualified mechanic for a thorough diagnosis and repair to ensure safe driving.

How urgent is it to address the malfunctioning cruise control in a 2021 Ram ProMaster 2500?

Addressing a malfunctioning cruise control in a 2021 Ram ProMaster 2500 is crucial due to the immediate safety risks it poses. A malfunction can lead to unexpected acceleration or deceleration, increasing the likelihood of accidents on the road. Furthermore, issues with the cruise control system may signal deeper electronic problems that could compromise the vehicle's overall drivability and performance. Neglecting these symptoms not only risks safety but can also lead to decreased fuel efficiency and accelerated wear on the vehicle, resulting in more costly repairs down the line. By prioritizing the diagnosis and repair of cruise control malfunctions, you can ensure the reliability and safety of your vehicle, ultimately saving time and money in the long run.

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