Ram 1500 radio display connectivity issue due to upgrade problem since December 2020 on Ram 1500

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Ram 1500 owners report experiencing connectivity issues with the radio display following software upgrades since December 2020. These issues include the Sirius radio becoming unavailable after an update prompt, as well as random failures of features like radio, phone, climate control, and the backup screen post-system update. Additionally, some users report that after driving approximately 20,000 miles, satellite/radio options, phone access, and volume controls may stop functioning properly. New owners have also faced challenges such as losing radio presets, encountering flaky behavior with soft buttons, experiencing delayed functions, and dealing with glitchy CarPlay connectivity. Furthermore, the Uconnect radio may occasionally display messages like "Device Not Compatible" or "Device Not Supported," leading to phone disconnections while driving. These ongoing connectivity issues highlight significant challenges related to radio functionality, phone connectivity, and overall system responsiveness for Ram 1500 owners.

1 person reported this problem
0 comments
Schedule Repair

Ram 1500 vehicles with this problem

0 model year affected

Search for another problem

RepairPal Car Genius

Ask our experts about your Ram.

RepairPal Car Genius™ is a free resource for vehicle owners seeking advice on maintenance, auto repair, shop inquiries, estimates, and finding a trustworthy repair shop in your area.

 Auto Repair Expert Auto Repair Expert

Call us at 877-913-1554

Available 9am – 6pm ET Monday through Friday

Call Our Experts