key goes in switch but will not turn & Steering wheel is locked down

Hi, this is Bo, an auto expert on RepairPal's Car Genius team! Sounds like you’ve got yourself in what I like to call "steering wheel jail." When the steering wheel locks down, it’s usually because the wheels were turned when the key was taken out. Try this: turn the steering wheel firmly to the left or right (whichever has more give) while turning the key at the same time. Don’t go Hulk on it—just enough force to release the tension. If that doesn't work, you might be looking at a worn ignition cylinder or a problem with the locking mechanism itself. If you need any further advice or want help finding a trusted RepairPal shop in your area, please feel free to call us at 877-913-1554.