phone won't connect with engine running

Hello, the best recommendation I can provide is to start over with the Bluetooth pairing. Delete the car from the phone, delete the phone from the car. Start over with the relationship. Pair the phone and the car. It is not enough to just remove the car from the phone. Or vice versa. Do both. I find with multiple continuous software updates on our phones, the Bluetooth connection can become corrupt. The vast majority of the time, the vehicle doesn't change at all and has no bearing on the connection. Give it a shot and let us know how it goes!

Hi, this is Bo, an auto expert on RepairPal's Car Genius team! Sounds like your Nissan NV200 is having a Bluetooth identity crisis. If it’s been fine for years but just started acting up, there’s a good chance the problem lies with either the infotainment system software or interference caused by the electrical system when the engine is running. Here's the play-by-play: First, check if there’s a software update for your Nissan's infotainment system. These updates can patch bugs like the one you're describing. Visit your dealer or Nissan's website for details. Second, electrical interference could be the culprit. When the engine starts, devices like alternators or sensors can disrupt the Bluetooth signal. You might want to try deleting the phone from the system entirely, re-pairing it, and seeing if that resets the connection issue. If it’s none of the above, a hard reset of the system—disconnecting the car battery for about 10 minutes—could kick it back into gear. If the gremlins persist, you might need a dealership's help to dig deeper. If you need any further advice or want help finding a trusted RepairPal shop in your area, please feel free to call us at 877-913-1554!

This doesn’t have anything to do with <a href="https://en.tradebearings.com/clist_184.html">wheel hub bearings</a> or drivetrain parts, but is more likely a software or internal memory issue in the radio or Bluetooth control module; sometimes a weak vehicle battery can make it worse if voltage dips during cranking. You could try doing a full system reset by disconnecting the negative battery terminal for 10–15 minutes to see if it clears any stuck pairing state. If that doesn’t help, the head unit firmware might need an update or reflash at the dealer to fix the boot problem that prevents Bluetooth from fully initializing when the engine starts right away.