WHY IS MY INFOTAINMENT NOT WORKING PROPERLY

Sounds like something is locking up the controls on your audio unit. A "factory reset" of the unit may help operation - seek professional guidance from a qualified experienced technician with proper diagnostic equipment, or your Mazda dealership. If this does not help, you may require audio unit servicing. Side note: ensure all non-factory devices are removed and disconnected! Bluetooth phone connections, USB cables and other components can also corrupt proper operation. You may find everything releases and works as needed without a device connected!

Come we can check your car for free if you do the work here. We are in 10530 Carmenita Rd. Whittier, 90605. Tell the guys you come for Repair Pall