when changing the tire with air suspension

Hi, my name is Devin. I am an auto repair expert with the Car Genius team here at RepairPal. I'm sorry to hear you're having trouble with your vehicle. Yes, it's a good idea to turn off the air suspension before jacking up your Town Car. The suspension system could try to adjust itself while the car is lifted, potentially causing problems or damaging airbags. Now that you're experiencing issues, it's worth trying to reset the system by turning the air suspension switch off, waiting a few minutes, then turning it back on. If this doesn't solve the issue, there might be a fault in the system that requires a professional diagnostic to prevent further damage. If you need more advice, have any other questions about your vehicle, or would like to get connected to a RepairPal Certified shop near you, we have you covered. Give us a call at 877-913-1554, and we will happily help you out!