What is your question?
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What is your question?
The sound system/bluetooth can't hear me. During phone calls I can hear the caller but they can't hear me.
What makes this problem better or worse?
n/a
How long has your 2019 Lexus UX250h had this problem?
months
1 Reply
Hi, this is Bo, an auto expert on RepairPal's Car Genius team! It’s tough when your Bluetooth acts up like that! If you can hear others but they can’t hear you, your car’s microphone might be the issue. Start by checking if your phone’s Bluetooth settings are correctly set to use the car's mic. Sometimes, a quick reboot or un-pairing or re-pairing your phone with the car helps. Ensure the car’s mic isn’t blocked by dust or dirt, and see if there’s a software update for your car’s system. If it’s been going on for months, a visit to the dealer might be needed to check for any deeper issues with the mic or system. Good luck! If you have any other questions, please call us at 877-913-1554! We'll gladly find you a certified RepairPal shop in your area!