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Mechanic claims engine code is due to "excessive paddle shifting" problem being we've had that feature disabled since owning it. Now says we need a new transmission. Does this seem or accurate or should I have it taken elsewhere? Thank you so much for your time.
How long has your 2016 Jeep Grand Cherokee had this problem?
More than a week
1 Reply
Hi, I'm one of the auto experts on RepairPal's Car Genius team! Great question, your skepticism is completely understandable! The claim that "excessive paddle shifting" caused a transmission fault on a vehicle where that feature has been disabled does raise some questions worth exploring. While paddle shifting can put additional stress on a transmission if used aggressively, it is a factory designed feature and is not typically cited as a cause of transmission failure, particularly on a vehicle where it hasn't even been in use. I would strongly recommend getting a second opinion from another qualified shop before authorizing a transmission replacement, which is one of the more expensive repairs a vehicle can need. A reputable shop should be able to clearly explain exactly which transmission codes are present, what specific component has failed, and why they believe a full replacement is necessary rather than a less costly repair. If something doesn't feel right about the diagnosis it's always worth having another set of eyes on it. If you need any further advice or would like help finding a trusted RepairPal shop in your area or even getting an appointment booked, please feel free to call us at 877-913-1554 or check out https://repairpal.com/certified