What is your question?
·
·
Have an auto question? Local mechanics have answers.
Auto experts have answers.We'll send your question to trusted nearby shops.
What is your question?
2022 ford transit 2500 awd The van has 60k miles. No vibration. Ford released a CSP due to the transfer cases going bad. They told me i could replace it for free up till December of this year. So I decided I should do it before the CSP went away. There was no noise or anything wrong before this. They replaced it and then I drove it 100 miles. I then took it back to ford who said it was the engine mounts and had nothing to do with the transfer case. So I had them replace the engine mounts and trans mount. After this they said no vibration or sound. So I drove home and as I got home the noise was back, a little less loud but still there. I called them back and they have now had it a week and keep telling me they are diagnosing it but they aren't sure what the problem is. I should add the noise is only in reverse and drive while at a stop. The noise gets louder as you turn but only when at a stop. Neutral no noise, driving no noise. And eletric steering.
What makes this problem better or worse?
Turning but only at stop.
How long has your 2022 Ford Transit-250 had this problem?
A few days
1 Reply
Hi - Dave here, contributing to RepairPal and providing expert advice since 2010. This is a fascinating situation because to be honest with you I don't know why you would replace something that's working well. And even if it's working well, what kind of a guarantee does Ford give or your dealership give to support the fact that what they installed is working properly? I cannot speak to this particular program, but my experience working for Ford dealerships for 25 years as well as dealerships in general for 30 years would dictate that to be honest – no work should be performed unless a symptom is occurring. No need to borrow troubles here. If there's no problem, don't do anything. At this point, you have no choice, but to stick with the dealership and be persistent to share that you have a concern that you need to have addressed before any kind of assistance or coverage could be denied.