My air or my heat won't work. It went out suddenly and without warning. What?

Hello, This is likely another issue with the A/C control module. That is the actual driver controls for the unit, visible on the dashboard. When this item fails, there is no way to control some aspects of the A/C or heater. This does not have to fail all at once, but can. This will require a little bit of diagnostic work, but before you take it to a shop, check your fuses. I don't think it will help, but it is ALWAYS worth the 5 minutes, if you have not already done that. Sorry about your trouble, let me know how I can help, and there is a link here for certified shops in your area with the training and equipment to diagnose and repair your vehicle. http://repairpal.com/ford-within-10-miles-of-winston-salem-north-carolina-27103