Is it an expectation to have to pay for updates to software, even when the vehicle is working fine without the update?

What is your question?

Recently my van radio has been attempting to update. I will turn on the van and the radio screen will show an update screen. However the update does not advance and the screen freezes. I cannot turn off the radio or switch the screen to access the radio or anything. When I park and turn off the van and then get back in and turn it on the screen is blank. The backup assist doesn't work then either (except the beeping but that is just annoying). If I pull the fuse for the radio and replace it then it resets the radio. However that doesn't last long, and sometimes doesn't really work. The radio will again attempt to update and the process starts all over. Is there a way to get an update done without taking it to the dealer? I had to get the battery replaced and I believe it is because the radio is draining the batter. Since the radio is not turning off properly, I believe it is still on and is using the battery even though the vehicle is off.

What makes this problem better or worse?

Gets worse as time passes, has happened immediately after reset.

How long has your 2010 Chrysler Town & Country had this problem?

Over 1 month