2015 Chevrolet Express 3500 Why does the right rear signal light keep blowing out?
Why does the right rear signal light keep blowing out?
What is your question?
I purchased a 2015 Chevrolet Express Van 3500 with 30k miles approx 6 months ago. I also purchased a 100,000 mile bumper to bumper limited warranty through the dealer. The RR bulb blew out the first time a few months after I purchased the van and after the Mfgr. Warranty expired (of course). I replaced the bulb with a brand new bulb and it still did not work. My wife took it to a local shop and paid $45 for the guy to replace a perfectly good bulb. He supposedly cleaned up the light bulb base and it worked. For 2 days. I then decided to report it to the dealer and file a claim under the warranty. The service adviser said that the issue would have to be evaluated to determine if it qualified to be covered under warranty. The evaluation costs $120 but if it was covered I would not have to pay for the evaluation fee. I agreed to pay the fee and left my van with the dealer for 5 days. They determined that the fuse block was defective and that it was a covered item. They replaced the fuse block and the signal worked again. 2 months later, the signal light went out again. I removed the bulb and noted that it did not appear to be blown. I replaced the bulb just in case and the signal still did not work. I returned the van to the dealer and they wanted to charge me the $120 evaluation fee. I agreed, but this time, they claimed that it was a blown fuse in the engine compartment. They did not make me pay the $120 but wanted to charge me $39 for parts and labor to replace the fuse. They said the signal light was shorting out due to an after-market stereo I had professionally installed. I complained enough that they did not insist on me paying the $39 charge. The signal light worked for two more months before going out again. I have not returned to the dealer because I want to know if anyone else has had this problem. I went to the car stereo shop (who is very reputable and has been in business for 15 years plus) and he could not understand why they would point to the after market stereo as the issue. He said they don't touch the fuse block. Advice?
How long has your 2015 Chevrolet Express 3500 had this problem?
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Hello, electrical concerns are very tricky indeed, and most repair facilities will look to any "abnormal" items, such as an aftermarket installed stereo to see if there is any correlation to the concern.
That said, if your problem is recurring, it's possible something is being missed here. If there's no power to the light and the bulb is good, wiring testing back to the circuit protection is necessary, and wiring integrity has to be verified as good. There's no "easy" quick way around it -- only time consuming wiring testing to find it all out -- thus the associated charges (which frankly seem kind of modest considering your concern). Hopefully time can be spent and a failure covered by warranty can be found as well.
