Radio volume isn't working

Hi, this is Bo, an auto expert on RepairPal's Car Genius team! On a brand new 2025 CT5 a radio volume issue is something your Cadillac dealer should be taking care of under warranty without any hesitation. It could be something as simple as a software glitch that a quick update would fix, or it could be a faulty volume control that needs attention. Either way don't spend time troubleshooting this one yourself since that's what the warranty is there for. Get it to your dealer, have them document it, and let them sort it out! If you need any further advice or want help finding a trusted RepairPal shop in your area, please feel free to call us at 877-913-1554

Hi, this is Bo, an auto expert on RepairPal's Car Genius team! If the volume was working when you dropped it off and stopped working after the service visit, that's on the dealer to make right and don't let anyone tell you otherwise. Something may have been accidentally disconnected, a fuse disturbed, or a software update during the service may have caused a glitch. Call them today, explain exactly what you told us, and have them document that it was working at drop off. A same day turnaround on something like this should be totally reasonable. Don't leave without it being resolved! If you need any further advice or want help finding a trusted RepairPal shop in your area, please feel free to call us at 877-913-1554