Ram 1500 Uconnect malfunction issue with unresolved dealership support on Ram 1500

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Ram 1500 owners report experiencing Uconnect malfunctions, particularly when dealership support fails to resolve the issues. These owners often find that checking their Uconnect subscription status is essential, as an inactive subscription can lead to problems. Additionally, they may need to verify if there are any missed updates for the Uconnect system, as updates can sometimes not install properly. When dealership assistance proves ineffective, some owners reach out directly to Uconnect support for further help. They also consider software updates, which can resolve connectivity issues, and check for potential hardware problems, such as weak connections that may require component replacements. Signal strength is another concern, as discrepancies between the Uconnect system and their phones can indicate issues with the 4G modem. Finally, troubleshooting connectivity by deleting and reconnecting their phones via Bluetooth is a common step taken to address intermittent connection issues.

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