Mazda 6 radio channel changing issue possibly related to screen replacement and dropping cell phone calls on Mazda 6

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Mazda 6 owners report experiencing issues with the radio channel changing unexpectedly, particularly after a screen replacement, which may be linked to a sensitive radio controller in the steering wheel that can be pressed inadvertently. Additionally, some owners have noted erratic touch screen behavior, such as changing radio stations or making calls at low speeds, which could be a known issue affecting similar Mazda models, as indicated by a Technical Service Bulletin (TSB) for the Mazda 3. Furthermore, problems with dropping cell phone calls, especially when the radio is in use, may stem from Bluetooth connectivity issues, and resetting the Bluetooth settings on both the radio and smartphone could help resolve these pairing problems. Lastly, some owners experience their infotainment system losing connection intermittently, which may require further troubleshooting to identify the underlying cause.

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