Ford Flex keypad falls off while driving, multiple incidents reported on Ford Flex

Some Ford Flex owners report experiencing issues with the keyless entry keypad falling off while driving, particularly in 2016-2019 models equipped with a factory keypad. Incidents have been noted where a loose driver side B-pillar front door upper molding leads to the keypad detaching, with one owner describing their keypad hanging by its cord while driving on the freeway. Similar reports have emerged from other Ford vehicle owners, including a body shop manager who witnessed a keypad fall off a 2017 Ford Explorer under comparable circumstances. Additionally, some owners have discovered loose keypads due to missing clips, raising concerns about prior damage. While some have managed temporary fixes using duct tape or have replaced the keypad themselves, these recurring issues underscore the need for prompt attention to avoid safety hazards or further vehicle damage.