Ford Edge rear lift gate latch not releasing when using release button, actuator works from dash on Ford Edge

Some Ford Edge owners report experiencing issues with the rear liftgate latch not releasing when using the release button, despite the actuator functioning from the dashboard. These owners have found that disabling and re-enabling the power liftgate option can sometimes restore functionality. In cases where the liftgate remains unresponsive, manual release from inside the vehicle may indicate that the buttons are otherwise working correctly. Others have successfully reset the power liftgate by disconnecting the battery for 20 seconds and then reconnecting it, followed by manually closing and latching the liftgate. Some users have noted binding issues that prevent the latch from releasing, suggesting a need for further inspection. If the problem persists, damaged motor components may require total replacement by a mechanic. Additionally, disconnecting the battery for a few minutes has resolved the issue for some, while others have found success by shorting the positive terminal before reconnecting the battery and attempting to use the liftgate button again.