Chevrolet Traverse phone volume resets to zero every time the car is started on Chevrolet Traverse

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Chevrolet Traverse owners report experiencing issues with phone volume resetting to zero each time the car is started. This problem may stem from changes made to the infotainment system settings, which can erase volume levels when the vehicle is turned off. Additionally, some owners find that the ringer volume drops to nothing upon connecting their iPhone X to Bluetooth, even after manually adjusting it. In certain cases, the volume control may become unresponsive, resulting in a barely audible sound that does not change with adjustments. It is advisable to check the manual for settings related to maximum power-on volume, as this could inadvertently be set to zero or there may be a wiring issue. Furthermore, software compatibility between the phone and the vehicle's infotainment system could contribute to the problem, making it essential to keep both updated and to re-pair the phone if issues persist. If these troubleshooting steps do not resolve the issue, visiting a Chevrolet dealer for further assistance is recommended.

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