Cadillac SRX Cue System Replacement Issue After Two Years, High Repair Cost on Cadillac SRX

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Cadillac SRX owners report experiencing issues with the Cue system, including unresponsiveness and malfunctions of the touch screen. These problems can lead to significant repair costs, with estimates ranging from $1500 to $1700 for out-of-warranty vehicles. Additionally, some owners have reported a variety of issues, from touchscreen failures to complete system breakdowns. If faced with problems after two years, it is crucial for owners to consider available repair or replacement options. When opting for a replacement, it is recommended to seek high-quality units that are VIN matched and maintain the original system's functionality.

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