Cadillac CTS Apple CarPlay not functioning with cracked screen issue on Cadillac CTS

Some Cadillac CTS owners report experiencing issues with Apple CarPlay functionality due to a cracked screen, which can affect touch sensitivity and lead to unresponsiveness. These owners may find that the cracked screen could also cause internal damage to the display or connectivity components, hindering CarPlay performance. Additionally, problems may arise from a damaged cable connection, which can result in glitches or total failure of CarPlay. Ensuring that both the iPhone and Cadillac CTS infotainment system are running the latest software versions is crucial, as outdated software can lead to compatibility issues. Some owners also need to verify that their CTS model supports Apple CarPlay and may benefit from restarting both devices to refresh the connection. If issues persist, it is advisable to seek professional assistance from a certified technician or the Cadillac service center for further diagnosis and repair options.