Cadillac ATS radio not working, no sound after cue computer screen replacement on Cadillac ATS

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Cadillac ATS owners report experiencing issues with their radio not working and having no sound after replacing the CUE computer screen. These problems may stem from software glitches that can often be resolved by resetting the system. Additionally, some owners find that updating the software of the Cadillac CUE system is crucial to prevent compatibility issues affecting radio functionality. After a screen replacement, ensuring that the new screen is compatible and responsive is also essential, as using the incorrect version can lead to touch-related problems. Furthermore, some owners discover that a blown fuse may be responsible for the radio issues, prompting them to inspect the fuse box and check the radio fuse. If these troubleshooting steps do not resolve the problem, some owners recommend seeking professional assistance, as complex issues may require the expertise of a technician familiar with Cadillac CUE systems.

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