BMW X5 navigation system issue preventing route access after address entry on BMW X5

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some BMW X5 owners report experiencing issues with their navigation system that prevent route access after entering an address. These problems include the inability to input house numbers for highway addresses, even after dealer software updates. Additionally, some users encounter connectivity issues that prevent maps from loading or destinations from being saved through the My BMW app. Random shutdowns of the navigation system have also been reported, leading to interruptions in route guidance, for which BMW has issued service bulletins. Furthermore, outdated iDrive software or errors during map updates can affect functionality, and incorrect route guidance may result in longer travel times or illogical directions. To address these issues, users are advised to ensure their software is up-to-date, check GPS connectivity, and consider rebooting the system or consulting BMW for service bulletins if problems persist.

1 person reported this problem
0 comments
Schedule Repair

BMW X5 vehicles with this problem

0 model year affected

Search for another problem

RepairPal Car Genius

Ask our experts about your BMW.

RepairPal Car Genius™ is a free resource for vehicle owners seeking advice on maintenance, auto repair, shop inquiries, estimates, and finding a trustworthy repair shop in your area.

 Auto Repair Expert Auto Repair Expert

Call us at 877-913-1554

Available 9am – 6pm ET Monday through Friday

Call Our Experts