Some Mercury Mariner owners report experiencing issues related to a power steering recall due to a faulty steering torque sensor that may fail to detect driver steering input accurately. This problem can result in the removal of Electric Power Steering (EPS) assist, leading to a loss of power steering assistance and requiring increased effort to steer the vehicle at low speeds, which raises the risk of a crash. Additionally, some owners have found that their VINs were not included in the recall associated with NHTSA campaign number 14v284000, leaving them unable to access necessary repairs. Affected owners are encouraged to reach out to the manufacturer or the NHTSA hotline for further assistance.
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