Some Toyota Sienna owners report experiencing power and manual door malfunctions due to snapped cables, which can render the power sliding door inoperative. In some cases, the cable running under the window may break, preventing the door from opening entirely. Additionally, if the driver side sliding door cable snaps along the rear side window, the door may fail to operate using both power and manual methods. Some owners have noted that even if the cable rusts and snaps, the connection from the door to the door frame might remain intact. Troubleshooting these issues is essential, as they can stem from door actuator failures or software problems. To effectively address these concerns, it is advisable to follow the Repair Procedure outlined in bulletin T-SB-0141-18 Revision 1 for 2011 – 2018 Sienna models. Furthermore, when servicing the door, it is crucial to switch to manual mode to disable the motor and ensure proper support for the door's weight.
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