Toyota Sienna touchscreen and radio frozen on emblem, requires new radio replacement on Toyota Sienna

Some Toyota Sienna owners report experiencing issues with their touchscreen and radio freezing on the emblem, which can be quite frustrating. A common solution is to reset the radio, which may resolve the frozen screen issue. Additionally, owners are advised to check for software updates, as Toyota frequently releases firmware updates that can fix bugs and improve functionality. Some owners find that performing a soft reboot of the multimedia system by holding the radio power button can also help reset the system. If these steps do not resolve the problem, consulting a professional may be necessary to accurately diagnose the issue, which could involve replacing the radio. Repair costs for a frozen touchscreen or radio can range from $150 to $800 and may take 1 to 3 hours to complete. Furthermore, some radios may require an anti-theft code before resetting, so it's important to have that information available. There is also a Technical Service Bulletin (TSB) addressing intermittent screen freezing, which suggests that a software update for the audio head unit may be performed by a dealer.