2020 Mercedes-Benz Sprinter 3500 AC Isn't Working

Troubleshooting Common AC Issues in Your 2020 Mercedes-Benz Sprinter 3500 and How to Restore Comfort

Find Repair Location
Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
37% chance it's the
Refrigerant Leak
0%
21% chance it's the
Climate Control Electrical Issue
0%
12% chance it's the
AC Compressor
0%
30% chance it's
Something else
The most common reasons a 2020 Mercedes-Benz Sprinter 3500 AC isn't working are a refrigerant leak, an electrical climate control issue, or a problem with the air conditioning compressor.
  • Refrigerant Leak: A refrigerant leak can occur due to damaged hoses, seals, or connections, resulting in decreased cooling efficiency in the air conditioning system.
  • Climate Control Electrical Issue: A faulty climate control module or a blown fuse could be causing the electrical issues in the climate control system.
  • AC Compressor: A faulty AC compressor may be due to a lack of lubrication, electrical issues, or internal mechanical failure, resulting in inadequate cooling performance.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What steps should I take to diagnose the AC issue in my 2020 Mercedes-Benz Sprinter 3500?

To effectively diagnose the AC issue in your 2020 Mercedes-Benz Sprinter 3500, begin with the simplest checks to ensure a systematic approach. Start by inspecting the air filters, as clogged filters can significantly hinder airflow and cooling efficiency. Next, assess the refrigerant levels; low refrigerant can lead to inadequate cooling, so ensure they are within the recommended range. Following this, examine the AC compressor for any visible signs of damage or wear, as a malfunctioning compressor can severely impact performance. It’s also crucial to check for any leaks in the system, as these can cause refrigerant loss and diminish cooling capacity. After these initial checks, test the thermostat to confirm it is functioning properly, as a faulty thermostat can lead to inconsistent cooling. Lastly, inspect the electrical components, including fuses and relays, to ensure they are operational. If these steps do not resolve the issue, it may be time to consult a professional mechanic for a more thorough diagnosis. By following this structured approach, you can efficiently identify and address the AC problems in your Sprinter.

What are the common problems that could cause the AC system to fail in a 2020 Mercedes-Benz Sprinter 3500?

When troubleshooting the AC system in a 2020 Mercedes-Benz Sprinter 3500, it's essential to be aware of several common problems that can lead to system failure. One of the primary culprits is refrigerant leaks, which can significantly diminish cooling performance. If you notice a lack of cool air, checking for leaks in the system should be your first step. Another frequent issue is a faulty compressor; if the compressor is not functioning correctly, it can result in inadequate or no cooling at all. Additionally, electrical problems, such as faulty wiring or malfunctioning sensors, can disrupt the AC system's operation. Blockages in the orifice tube or expansion valve can also restrict refrigerant flow, leading to decreased efficiency. Furthermore, issues with the condenser, including leaks or blockages, can hinder the heat transfer process, impacting overall performance. Lastly, a malfunctioning blower motor can result in poor airflow from the vents, further compromising the cooling capability. By understanding these common problems, DIYers can better diagnose and address AC system issues, ensuring optimal performance in their Sprinter 3500.

How urgent is it to repair the non-functioning AC in a 2020 Mercedes-Benz Sprinter 3500?

When faced with a non-functioning AC in a 2020 Mercedes-Benz Sprinter 3500, the urgency of repair cannot be overstated. A malfunctioning AC system directly impacts your comfort, especially during hot weather, making long drives unbearable and potentially leading to heat-related health issues. Moreover, the safety aspect is critical; without a functioning AC, foggy windows can obscure visibility, increasing the risk of accidents. Additionally, the AC system is intricately linked to other vehicle functions, and neglecting repairs can lead to further complications that may affect overall vehicle performance. Lastly, for those considering resale, a well-maintained AC system can significantly enhance the vehicle's value. Therefore, addressing AC issues promptly is essential not only for immediate comfort and safety but also for the long-term health of your vehicle and its marketability.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.

2020 Mercedes-Benz Sprinter 3500 AC Problems & Solutions