2013 Mercedes-Benz Sprinter 3500 Cruise Control Isn't Working

Fixing Cruise Control Issues in 2013 Mercedes-Benz Sprinter 3500

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2013 Mercedes-Benz Sprinter 3500 cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2013 Mercedes-Benz Sprinter 3500 cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

What are the steps to diagnose the cruise control issue in a 2013 Mercedes-Benz Sprinter 3500?

To effectively diagnose a cruise control issue in a 2013 Mercedes-Benz Sprinter 3500, it's essential to adopt a systematic diagnostic approach that prioritizes simpler checks before delving into more complex assessments. Begin by inspecting the cruise control fuse, as a blown fuse is a straightforward fix that can often resolve the problem. Next, examine the cruise control switch on the steering wheel to ensure it is functioning correctly, as a malfunctioning switch can disrupt the system's operation. Utilizing a diagnostic scanner to check for error codes can provide valuable insights into any underlying issues, allowing you to target specific problems. Additionally, verify the functionality of the vehicle's speed sensors, since faulty sensors can hinder the cruise control's ability to maintain speed. It's also crucial to inspect the wiring and connections associated with the cruise control system for any signs of damage or corrosion, as these can lead to malfunctions. Finally, testing the cruise control module will confirm whether it is properly sending and receiving signals. By following this structured approach, you can efficiently identify and address the root cause of the cruise control issue, restoring its functionality.

What are the common problems that could cause the cruise control to stop working in a 2013 Mercedes-Benz Sprinter 3500?

When the cruise control in a 2013 Mercedes-Benz Sprinter 3500 ceases to function, several common problems may be at play. One of the primary culprits is a faulty speed sensor, which can hinder the system's ability to accurately gauge the vehicle's speed, preventing it from engaging or maintaining the desired speed. Additionally, issues with the brake light switch can disrupt the cruise control operation, as this switch is designed to deactivate the system when the brakes are applied. Another potential issue is vacuum leaks, which can compromise the vacuum pressure necessary for the cruise control to operate effectively. Furthermore, a defective cruise control module may also lead to system failure, as it is responsible for controlling the cruise functions. Lastly, electrical problems, such as blown fuses or wiring issues, can significantly impact the cruise control's performance. By understanding these common problems, DIYers can better diagnose and address the issues affecting their vehicle's cruise control system.

How urgent is it to address the malfunctioning cruise control in a 2013 Mercedes-Benz Sprinter 3500?

When it comes to a malfunctioning cruise control in a 2013 Mercedes-Benz Sprinter 3500, the urgency of addressing the issue cannot be overstated. A malfunctioning system can lead to unpredictable vehicle behavior, such as sudden acceleration or deceleration, which poses significant safety risks on the road. Moreover, these cruise control problems may be indicative of deeper electronic system or sensor issues that could compromise the overall drivability of your vehicle. Ignoring these symptoms not only increases the likelihood of accidents but can also lead to higher fuel consumption and potential damage to other critical components, resulting in costly repairs. Therefore, it is crucial to act promptly to diagnose and resolve any cruise control malfunctions, ensuring both your safety and the longevity of your vehicle.

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2013 Mercedes-Benz Sprinter 3500 Cruise Control Issues