2012 Mercedes-Benz Sprinter 3500 Cruise Control Isn't Working

Fixing Cruise Control Malfunctions in 2012 Mercedes-Benz Sprinter 3500

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Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2012 Mercedes-Benz Sprinter 3500 cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2012 Mercedes-Benz Sprinter 3500 cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

What are the initial diagnostic steps to troubleshoot the non-functional cruise control in a 2012 Mercedes-Benz Sprinter 3500?

When troubleshooting the non-functional cruise control in a 2012 Mercedes-Benz Sprinter 3500, it's important to adopt a systematic diagnostic approach. Start by checking the cruise control fuse, as a blown or damaged fuse can often be the simplest fix. Next, inspect the cruise control switch located on the steering wheel for any signs of damage or malfunction, as this component is crucial for activating the system. Ensure that your brake lights are functioning properly, since a faulty brake light switch can inadvertently disable the cruise control. Additionally, examine the vehicle speed sensor, which is vital for the cruise control's operation, to confirm it is working correctly. Utilizing an OBD-II scanner to check for any error codes related to the cruise control system can provide valuable insights into potential electronic issues. Finally, assess the throttle position sensor to ensure it is accurately relaying information to the cruise control module. By following these steps in order, you can effectively diagnose and address the issues affecting your cruise control system, making your DIY troubleshooting efforts more efficient and successful.

What are the common problems that could cause the cruise control to stop working in a 2012 Mercedes-Benz Sprinter 3500?

When troubleshooting the cruise control system in a 2012 Mercedes-Benz Sprinter 3500, it's essential to consider several common problems that could be affecting its functionality. One of the primary culprits is a faulty brake light switch, which can prevent the cruise control from engaging since it is designed to deactivate when the brake pedal is pressed. Additionally, issues with the speed sensor can disrupt the system's ability to maintain a constant speed, leading to erratic behavior or complete failure of the cruise control. Another potential issue is vacuum leaks within the system, which can hinder its performance and ability to hold speed consistently. Furthermore, a defective cruise control module may also be responsible for the system's malfunction, as it plays a critical role in controlling the cruise functions. Lastly, electrical problems, such as blown fuses or wiring issues, can significantly impact the cruise control's operation. By systematically addressing these common issues, DIY enthusiasts can effectively troubleshoot and potentially resolve the cruise control problems in their Sprinter 3500.

How urgent is it to address the malfunctioning cruise control in a 2012 Mercedes-Benz Sprinter 3500?

Addressing a malfunctioning cruise control in your 2012 Mercedes-Benz Sprinter 3500 is not just a matter of convenience; it is a critical safety concern that should be prioritized. When cruise control fails, it can lead to increased driver fatigue and frustration, particularly during long highway drives where this feature is most beneficial. Moreover, ignoring the symptoms of a malfunctioning system may signal deeper issues with vital components such as sensors, switches, or control modules, which could escalate into more significant and costly repairs if left unaddressed. The urgency to fix cruise control problems is underscored by the potential safety hazards they pose; a malfunctioning system can distract the driver or lead to unexpected vehicle behavior, increasing the risk of accidents. Therefore, for DIY enthusiasts, it is essential to diagnose and resolve cruise control issues promptly to ensure not only a comfortable driving experience but also the overall safety and reliability of your vehicle.

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