2013 Mercedes-Benz GLK350 Key Won't Turn

Troubleshooting Your 2013 Mercedes-Benz GLK350 Key That Won't Turn: Causes and Solutions

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2013 Mercedes-Benz GLK350 key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the initial steps to diagnose why the key won't turn in a 2013 Mercedes-Benz GLK350?

To effectively diagnose why the key won't turn in a 2013 Mercedes-Benz GLK350, start with the simplest solutions before moving on to more complex issues. First, ensure that the transmission is securely in the Park position, as many vehicles, including this model, have a safety feature that prevents the key from turning if the gear is not in Park. Next, examine the key itself for any signs of wear or damage, as a defective key can often be the culprit. If the key appears to be in good condition, inspect the shifter module and the Electronic Ignition Switch (EIS), as faults in these components can hinder the ignition process. Additionally, check the steering lock mechanism, which may also be malfunctioning. Lastly, verify that all fuses related to the ignition system are intact and functioning properly, as a blown fuse can disrupt the ignition sequence. By systematically addressing these areas, you can identify the underlying issue preventing the key from turning.

What are the common problems that could cause the key to not turn in a 2013 Mercedes-Benz GLK350?

When dealing with a 2013 Mercedes-Benz GLK350 where the key fails to turn, it's essential to consider several common problems that could be at play. One frequent issue is the steering wheel lock mechanism, which can engage if the steering wheel is turned while the vehicle is off, making it difficult to turn the key. Additionally, a worn or damaged key may hinder ignition, necessitating a replacement or reprogramming. Ignition switch problems, whether due to electrical faults or mechanical issues, can also prevent the key from turning, potentially requiring repair or replacement of the switch. A dead or weak battery is another critical factor, as insufficient power can affect the ignition system, so checking the battery's condition is advisable. Furthermore, a faulty ignition cylinder may develop over time, leading to difficulties in key operation, which might require replacement. Lastly, ensure that the transmission gear shift is correctly positioned in park or neutral, as an incorrect gear setting can also block the key from turning. By systematically addressing these issues, you can effectively diagnose and resolve the problem of a key that won't turn in your vehicle.

How urgent is it to address the issue of a key not turning in a 2013 Mercedes-Benz GLK350?

When faced with a key that refuses to turn in your 2013 Mercedes-Benz GLK350, it is crucial to act swiftly. The inconvenience of being unable to start your vehicle can disrupt your daily life, but the implications extend far beyond mere annoyance. A malfunctioning key can leave you stranded in unsafe locations, posing significant safety risks. Moreover, if the underlying issue is mechanical, ignoring it could lead to more severe problems within the ignition system, resulting in costly repairs down the line. Additionally, the longer you wait to address the problem, the greater the chance of being locked out of your vehicle, which can be particularly distressing in emergencies or adverse weather conditions. Therefore, prioritizing the resolution of this issue not only ensures your vehicle's functionality but also safeguards your safety and peace of mind. Seeking help from a qualified mechanic or locksmith is advisable to prevent further complications and maintain the reliability of your vehicle.

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2013 Mercedes-Benz GLK350 Key Won't Turn: Causes & Solutions