2021 Mercedes-Benz CLS450 Cruise Control Isn't Working

Fixing cruise control issues in the 2021 Mercedes-Benz CLS450

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2021 Mercedes-Benz CLS450 cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2021 Mercedes-Benz CLS450 cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

What steps should I take to diagnose the non-functioning cruise control in my 2021 Mercedes-Benz CLS450?

To effectively diagnose the non-functioning cruise control in your 2021 Mercedes-Benz CLS450, start with a systematic approach that prioritizes simpler checks before delving into more complex diagnostics. Begin by inspecting the cruise control fuse located in the fuse box, as a blown fuse is a common and easily fixable issue that can halt the system's operation. Next, examine the cruise control buttons on your steering wheel for any signs of damage or sticking, as these can prevent the system from engaging properly. Following this, verify the functionality of the speed sensors, since faulty sensors can disrupt the cruise control's ability to maintain speed. Utilizing a diagnostic scanner to check for error codes can provide valuable insights into any underlying issues within the cruise control system. Additionally, ensure that the brake and clutch switches are functioning correctly, as malfunctioning switches can disable cruise control. Finally, inspect the wiring connections associated with the cruise control system for any loose or damaged wires, as these can lead to operational failures. By following this structured diagnostic approach, you can efficiently identify and address the root cause of your cruise control issues.

What are the common problems that could cause the cruise control to stop working in a 2021 Mercedes-Benz CLS450?

When the cruise control in your 2021 Mercedes-Benz CLS450 ceases to function, it can be frustrating, but understanding the common issues can help you troubleshoot effectively. One frequent culprit is a faulty speed sensor, which is essential for the cruise control system to accurately gauge your vehicle's speed. If this sensor malfunctions, the system may fail to engage or maintain the desired speed. Another common issue is related to the brake light switch; if this switch is defective, it can inadvertently disengage the cruise control when the brake pedal is pressed, even if you haven't intended to turn it off. Additionally, a malfunctioning throttle actuator can disrupt the communication between the cruise control and the engine, preventing the system from maintaining speed. Electrical problems, such as faulty wiring or blown fuses, can also interfere with the cruise control's operation. Lastly, if the cruise control module itself is failing, it may not engage or maintain speed as expected. By identifying these potential issues, you can take the first steps toward diagnosing and resolving the problem, whether through DIY repairs or by consulting a qualified technician.

How urgent is it to address the malfunctioning cruise control in a 2021 Mercedes-Benz CLS450?

When it comes to a malfunctioning cruise control in a 2021 Mercedes-Benz CLS450, the urgency to address the issue cannot be overstated. A faulty cruise control system can compromise your ability to maintain a steady speed, which is particularly concerning during long drives or on highways where consistent speed is crucial for safety. Moreover, such malfunctions may signal deeper electronic or sensor-related problems within the vehicle, potentially affecting overall performance and drivability. Ignoring these symptoms not only poses immediate safety risks but can also lead to increased fuel consumption, as the vehicle struggles to maintain speed, ultimately costing you more at the pump. By addressing the malfunction promptly, you can prevent further damage to critical components, ensuring a smoother and safer driving experience. Therefore, it is highly advisable to seek a qualified technician's assistance to diagnose and repair the issue as soon as possible, safeguarding both your vehicle's performance and your safety on the road.

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