Why is my Mazda Connect system is not working, navigation, radio, etc?

Hello, sadly sounds like an internal issue or software issue with this audio or entertainment system unit. Diagnostic testing is needed - either at a dealerships or shop near you, or at an original equipment automotive audio repair specialist. You can find one in most major metropolitan cities. Use this link to find some shops near you that can help with your concern: www.repairpal.com/repair-shops