Key May Not Start Car or Release From Ignition on Dodge Grand Caravan

Intermittently, the key may not start the car or release from the ignition. If it is excessively worn, replace the key. If the new key doesn't work, replacing the lock cylinder including tumblers should correct this concern.

RepairPal Verified
Average mileage: 102,966 (30,000–277,354)
15 model years affected: 1996, 1997, 1998, 1999, more2000, 2001, 2002, 2003, 2004, 2005, 2008, 2009, 2010, 2011, 2012
94 people reported this problem
53 people shared problem details
SOMETIMES WHEN I GO TO START THE VAN, IT WON'T TURN ON. I HAVE TO TURN IT ON AND OFF 3 TO 5 TIMES BEFORE IT WILL START. VERY INTERMITTENT.
Upvoted (16)Flag Inappropriate
About half of the time I cannot remove the fob from the ignition. It stops at acc. It cannot be removed then until I hear a click. Then I can turn it to off and remove the fob. It can take anywhere from 10 seconds to about 20 minutes to hear the click.
Upvoted (13)Flag Inappropriate
Go to turn off car, and the key stops in the ACC position. Need to move into other gears, sometimes several times, before key would go to OFF position and come out.
Upvoted (13)Flag Inappropriate
The key will not turn to the off position. I am able to turn off the van, but the key is stuck in the ACC position, draining my battery. I have to re-start the van, and put it in gear, drive foward and backward a few times and then if I'm lucky it eventually turns to the off position.
Upvoted (13)Flag Inappropriate
Key at times won't start the van but it started not allowing me to remove the key no matter what I did. I took it into the dealership & it took a day and a half for the to tell me this is going to cost me over $700 to fix. I should get my van back tomorrow so i'll have to see it the problem is fixed but with all the other ignition problems, it seems to me that this should be a recall item that I shouldn't have to pay for.
Upvoted (13)Flag Inappropriate
Key turns in ignition, but will not start vehicle. Have spent $1500 so far replacing starter and WIN module & Tipum? module---took it back yesterday, demanded a loaner & told them to keep till it is really fixed. This has been going on for a year now. Worse in hot weather.
Key sometimes won't start car or release from ignition. Works fine for awhile then suddenly won't start and/or won't release the key for a couple of days, then it'll be fine again. So far we just keep trying until it eventually starts. To get out the stuck key, we have to start the car again, put it in gear or neutral, then try turning it off again. Sometimes takes 20 or more tries to get it out. Mechanic can't reproduce, so have to wait until it's a bad day and then will take it in again. I'm thinking to replace the lock cylinder now before it gets stuck for good or won't start no matter how many times we try.
Key fob inserted will not start van - will eventually after many tries. Just notified about a WIN detent module recall but no parts available to fix it. Also engine light keeps coming on - replaced valve - twice - wondering if related to ignition issue. I am actually in Canada but could not input postal code - only zip code.
Key will not come out of ignition. I have e To leave it in for 30 mins or longer sometimes or start it again and put it in drive or reverse several times before i can get the key out
key will not turn in lock to start the van. Sometimes will not turn all the way off, gets stuck in acc position & must start/stop/move gear lever many times to turn off & remove key.
I started car it drove fine the when come back out from store turned key and it had lights battery was fine but car wouldn't turn on
Intermittently the ignition will not start. I hear like a sparking sound. If I jiggle the fob in the ignition, it will start. The dealer says it's the starter (almost $400). I don't think so because when the ignition does engage, it's a strong start, no lag, no clicking, etc. I suspect it's the ignition switch of which MOPAR has a bad history. I have an extended warranty but curiously the starter motor is not covered. I will review the warranty and see if the ignition is covered. In reading other comments, I see it may be the FOB so I'll carry both with me and see if that makes a difference. Nonetheless, I have to pay $99 for the "service". I don't think I'll be going to that dealer again unless it's specifically a warranted item.
Sometimes, the van will not start. Everything else gets power, but just won't start. After a couple attempts it usually does.
Still an issue, but I set the key to Acc than take the van out of gear and very firy put the gear shift to lark. Usually the key will release.
key comes out but won't get out of acc .... Leaves radio on and can't lock the doors till the 20min shut off happens
Key won't release. Van thinks it's not in park so key will only go to ACC not off. I have to restart the van, move it slightly and put it in park again. Then the key will go to off and release
Won't start if little red lamp is on located above temp gauge
When I try to turn off my van the key is stuck at the acc part.
Key won't release out of ignition
Key is hard to remove sometimes and it seems that when I have the problem, the battery is draining. then of course its hard to start.
Related Items:
I just bought this vehicle and drove about 120 miles with no problems. the van sat overnight an...
Van has new or replaced everything, including battery,cable connectors,starter, electronic dist...
Van will not start...spark plugs flooded with gasoline. Once plugs are dried vehichle starts e...
key turns on starts runs fine but when we try to go to the off/release position it wont go. Rem...
Cannot even take van out of park to have it moved out of the garage it's like the connection wi...

Related Content