Key May Not Start Car or Release From Ignition on Dodge Grand Caravan

Intermittently, the key may not start the car or release from the ignition. If it is excessively worn, replace the key. If the new key doesn't work, replacing the lock cylinder including tumblers should correct this concern.

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Average mileage: 100,004 (30,000–241,000)
15 model years affected: 1996, 1997, 1998, 1999, more2000, 2001, 2002, 2003, 2004, 2005, 2008, 2009, 2010, 2011, 2012
82 people reported this problem
45 people shared problem details
13 people like thisFlag inappropiate
Go to turn off car, and the key stops in the ACC position. Need to move into other gears, sometimes several times, before key would go to OFF position and come out.
12 people like thisFlag inappropiate
The key will not turn to the off position. I am able to turn off the van, but the key is stuck in the ACC position, draining my battery. I have to re-start the van, and put it in gear, drive foward and backward a few times and then if I'm lucky it eventually turns to the off position.
11 people like thisFlag inappropiate
Key at times won't start the van but it started not allowing me to remove the key no matter what I did. I took it into the dealership & it took a day and a half for the to tell me this is going to cost me over $700 to fix. I should get my van back tomorrow so i'll have to see it the problem is fixed but with all the other ignition problems, it seems to me that this should be a recall item that I shouldn't have to pay for.
11 people like thisFlag inappropiate
About half of the time I cannot remove the fob from the ignition. It stops at acc. It cannot be removed then until I hear a click. Then I can turn it to off and remove the fob. It can take anywhere from 10 seconds to about 20 minutes to hear the click.
8 people like thisFlag inappropiate
Key turns in ignition, but will not start vehicle. Have spent $1500 so far replacing starter and WIN module & Tipum? module---took it back yesterday, demanded a loaner & told them to keep till it is really fixed. This has been going on for a year now. Worse in hot weather.
6 people like thisFlag inappropiate
Key sometimes won't start car or release from ignition. Works fine for awhile then suddenly won't start and/or won't release the key for a couple of days, then it'll be fine again. So far we just keep trying until it eventually starts. To get out the stuck key, we have to start the car again, put it in gear or neutral, then try turning it off again. Sometimes takes 20 or more tries to get it out. Mechanic can't reproduce, so have to wait until it's a bad day and then will take it in again. I'm thinking to replace the lock cylinder now before it gets stuck for good or won't start no matter how many times we try.
6 people like thisFlag inappropiate
Key fob inserted will not start van - will eventually after many tries. Just notified about a WIN detent module recall but no parts available to fix it. Also engine light keeps coming on - replaced valve - twice - wondering if related to ignition issue. I am actually in Canada but could not input postal code - only zip code.
4 people like thisFlag inappropiate
Key will not come out of ignition. I have e To leave it in for 30 mins or longer sometimes or start it again and put it in drive or reverse several times before i can get the key out
3 people like thisFlag inappropiate
key will not turn in lock to start the van. Sometimes will not turn all the way off, gets stuck in acc position & must start/stop/move gear lever many times to turn off & remove key.
2 people like thisFlag inappropiate
Intermittently the ignition will not start. I hear like a sparking sound. If I jiggle the fob in the ignition, it will start. The dealer says it's the starter (almost $400). I don't think so because when the ignition does engage, it's a strong start, no lag, no clicking, etc. I suspect it's the ignition switch of which MOPAR has a bad history. I have an extended warranty but curiously the starter motor is not covered. I will review the warranty and see if the ignition is covered. In reading other comments, I see it may be the FOB so I'll carry both with me and see if that makes a difference. Nonetheless, I have to pay $99 for the "service". I don't think I'll be going to that dealer again unless it's specifically a warranted item.
1 person likes thisFlag inappropiate
Key is hard to remove sometimes and it seems that when I have the problem, the battery is draining. then of course its hard to start.
key gets stuck in ignition, I am unable to remove unless I turn engine back on and change from Park to Reverse or Drive. I may have to try this several times until the key will come out freely. last night, it wouldn't work after several tries and now the next morning the key won't turn right to start the engine, locks don't work. either the battery died with the key left in (no lights were on) or it's just "locked up". UURRRGGHHH!
My wife turned off the van, and could not get the key out of the ignition. There is power in the van so that battery seems to be fine. However, the key fob won't turn in the ignition at this point. This is the first time we had any problems with the key fob or ignition.
One fob-key work works, one doesn't
Key will not tun past the ACCspot, have had to pull the negative battery cable wait 10 sec then put back on and key will turn off until last night now van wont turn on at all.
The key often does not come out of the ignition without a lot of effort and restarting the car and driving it forward or back before attempting to shut it off and remove the key again. Additionally, just today the key remains locked in the off position and I can not rotate it to start the van. I have tried for over half an hour without success. I have not found a solution and may be stuck here in Orlando until it can be repaired and I can return to Miami.
Key became loose and finally would not turn. Replaced ignition cylinder.
The van won't start and the damn key won't come out! I have no solution...
key is stuck in the ignition and it takes about 5 minutes to start or get out of the ignition hole.
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