Key May Not Start Car or Release From Ignition on Dodge Grand Caravan

Intermittently, the key may not start the car or release from the ignition. If it is excessively worn, replace the key. If the new key doesn't work, replacing the lock cylinder including tumblers should correct this concern.

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Average mileage: 97,467 (14,000–241,000)
17 model years affected: 1996, 1997, 1998, 1999, more2000, 2001, 2002, 2003, 2004, 2005, 2006, 2008, 2009, 2010, 2011, 2012, 2013
130 people reported this problem
74 people shared problem details
About half of the time I cannot remove the fob from the ignition. It stops at acc. It cannot be removed then until I hear a click. Then I can turn it to off and remove the fob. It can take anywhere from 10 seconds to about 20 minutes to hear the click.
I turned van off when getting home from shopping. Now the key goes into the ignition, but will not turn. Its like the iignition has locked up. What can i do?
Go to turn off car, and the key stops in the ACC position. Need to move into other gears, sometimes several times, before key would go to OFF position and come out.
Key turns in ignition, but will not start vehicle. Have spent $1500 so far replacing starter and WIN module & Tipum? module---took it back yesterday, demanded a loaner & told them to keep till it is really fixed. This has been going on for a year now. Worse in hot weather.
Key at times won't start the van but it started not allowing me to remove the key no matter what I did. I took it into the dealership & it took a day and a half for the to tell me this is going to cost me over $700 to fix. I should get my van back tomorrow so i'll have to see it the problem is fixed but with all the other ignition problems, it seems to me that this should be a recall item that I shouldn't have to pay for.
The key will not turn to the off position. I am able to turn off the van, but the key is stuck in the ACC position, draining my battery. I have to re-start the van, and put it in gear, drive foward and backward a few times and then if I'm lucky it eventually turns to the off position.
Key sometimes won't start car or release from ignition. Works fine for awhile then suddenly won't start and/or won't release the key for a couple of days, then it'll be fine again. So far we just keep trying until it eventually starts. To get out the stuck key, we have to start the car again, put it in gear or neutral, then try turning it off again. Sometimes takes 20 or more tries to get it out. Mechanic can't reproduce, so have to wait until it's a bad day and then will take it in again. I'm thinking to replace the lock cylinder now before it gets stuck for good or won't start no matter how many times we try.
Key fob inserted will not start van - will eventually after many tries. Just notified about a WIN detent module recall but no parts available to fix it. Also engine light keeps coming on - replaced valve - twice - wondering if related to ignition issue. I am actually in Canada but could not input postal code - only zip code.
Key fob occasionally will not release with vehicle in park and off. Key for will not turn ignition on to start vehicle even with gear-shift in Park. Cannot get gear out of park nor turn fob to start the engine.. Car is parked on level surface and not resting on transmission lock.. Very frustrating....
Key will not come out of ignition. I have e To leave it in for 30 mins or longer sometimes or start it again and put it in drive or reverse several times before i can get the key out
key will not turn in lock to start the van. Sometimes will not turn all the way off, gets stuck in acc position & must start/stop/move gear lever many times to turn off & remove key.
My key is stuck in the ignition it still starts, when the battery isn't dead, but won't turn all the way back or come out.
put in park, many atime key will only go to acc , then have to shift back and forward to remove key
Intermittently the ignition will not start. I hear like a sparking sound. If I jiggle the fob in the ignition, it will start. The dealer says it's the starter (almost $400). I don't think so because when the ignition does engage, it's a strong start, no lag, no clicking, etc. I suspect it's the ignition switch of which MOPAR has a bad history. I have an extended warranty but curiously the starter motor is not covered. I will review the warranty and see if the ignition is covered. In reading other comments, I see it may be the FOB so I'll carry both with me and see if that makes a difference. Nonetheless, I have to pay $99 for the "service". I don't think I'll be going to that dealer again unless it's specifically a warranted item.
In the last 3 weeks I had the same issue. Car didn't start early in the mornings. No fuel was coming to engine and they identified the problem and changed both fuel pump and fuel pump relay. It cost me almost 1K. no problem after that.
i can not start ignition i can not turn key
The ignition won't turn
The key will start the car ok, but when I turn it off is very hard to get the key out of the ignition switch
We have had a problem with our ignition key not turning the engine over for a approximately a year. Intermittently the key will not start the vehicle. Most times after turning the key 3 times it will start. We have had our vehicle's starter replaced, battery replaced and diagnostics run twice on our vehicle. Each time after replacing the battery and starter the problem came back. We have run diagnostics twice on our vehicle and neither one revealed a problem. Today for the 2nd time in 3 months I was stranded at a location. Today I had to leave my Grand Caravan and rent a vehicle in order to pick up my children from school because my vehicle would not start. If this is a known company problem, why has it not been resolved? This is my second Grand Caravan, I have been happy with this vehicle prior to now. I will need a new key, please advise how to get one and assure me I will not have to pay for it.
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