Close
Mercedes-Benz ML350 Problems

Rough Shifting of Automatic Transmission on Mercedes-Benz ML350

Problem Description and Possible Solution

Vehicles equipped with a 7-speed automatic transmission may develop a rough shifting condition, most commonly going up from first to second gear and going down from third to second or second to first gear. Our technicians tell us this is due to an internal component failure. Mercedes has released updated parts; the transmission will need to be removed and disassembled to complete the necessary repairs.

(79 people reported this problem)

Mercedes-Benz ML350 Vehicles With This Problem

RepairPal Verified
Average mileage: 56,106 (1,400–189,000)
8 model years affected: 2003, 2004, 2005, 2009, more2010, 2011, 2013, 2015
Not Your Mercedes-Benz ML350 Problem?
Brake problem? Or maybe a faulty head gasket cylinder?
Learn About Your Car Problems
Search For a Specific Car Problem
Viewing 1-20 of 45 comments
Read the recent law suit settlement with balance shaft issues, may 2015....it covers transmissions up to 2007 and mine is having the same problems shifting (shuddering on acceleration). My dealer supposedly never heard of it...I am in the process of educating THEM with the settlement....we will see if they fix it! I've put over 256,000 miles on my 2001 ML320 with no problems, and this 2009 ML350 is dying at
95,000!!!!
stay tuned...
System started slipping not as I was driving seems to stay in the first or maybe the 2nd gear and will not shift manually when trying to put it in 1 2 3 or 4 gear.. How much does it cost for this to be repaired.
DONT BELIEVE THIS JUST UPDATE THE TRANSMISSION SOFTWARE FROM DEALER, I HAD THE ROUGHSHIFT FROM 2 TO 1. SOLVED>>>
I purchased a new '15 Mercedes ML 400 and noticed the sudden jerky movements as if I was driving a stick shift. Shifting from 1st to 2nd to 3rd is not smooth at all especially letting off the gas from 4th then down shifting automatically is when I can feel a sudden jerk.
It just happened as I was getting on an on ramp to the freeway. The transmission wouldn't shift into passing gear. It stalled and after a few hundred feet, and reduced speeds, it finally re-engaged. I smelled a burnt smell as well. I haven't had it repaired as I don't know what the cost will be. Has anyone else experienced this issue? Is there a recall on this part? Mine is a 2004 ML350.
Just purchased vehicle 6 wks ago. Researched on Consumer Reports and CarFax prior to purchasing. Been having difficulty on certain long, steep hilly roads. Cant get vehicle to shift over 40 mph. Removing foot fron accelerator to reshift does not help. Having difficulty stepping on accelerator to pass slow vehicles on highway. Vehicle just does not move out of its own way. Looked problem i was experiencing up online today and discovered all these complaints. Since it is a widespread problem, not limited to a specific year or individual vehicle, mercedes should be held accountable and recall these vehicles. I was under the imoression i was purchasing reliability in purchasing mercedes.
My gear selector won't change from first to second gear,it is stuck and won't display on the panel whether on drive or on manual gear
My 2006ML 500 had this problem almost from day one. Dealer kept telling me it was normal. Rough shifting first to second and quite a bit in down shifting.
Unhappy for 10 years. Finally would not shift at all. This past week took it in because it would not shift out of 1st gear. About $1300 for parts and $900 for labor, the shifting is as smooth as it could be. A CTRR. Unit electrohyd. Was needed, some kind of valve body needed. Until now never liked driving this car. In my opinion this all should have been done during warrantee. Bought this car new. I took out 7 year , 100,000 mile policy. Never had a problem with any other car I bought.
Problems at low speeds and while attepting to stop. Rough shifting. Metal shavings were found while checking the fluid. Parts had to be ordered and front trans was taken apart and fixed. A month later I'm having shifting problems again.
When cold, shifting to 3rd from 2nd or to 2nd from 3rd while cold result in hesitation and loud clunk
Shifting from 3rd to 4th. But once in 4th no problems until it has to down shift to 3rd and then you have the same problem no matter if transmission is hot or cold.
After reversing and switching to drive within the first 100 feet a grinding noise from the front driver side
Starting at 10k miles the transmission forcefully upshifts (clunks) from 2nd gear to 3rd when not under acceleration. Mercede's said they could never see any issue. Never fixed. They were probably just avoiding repair costs under warranty.
The vehicle jumps and jerks when attempting to shift gears at lower speeds. When you slow down to make a turn, start off from a traffic light, etc. It began doing this within a short time after we purchased it brand new in 2014. The replaced the tourk something and it corrected the issue until now. The local dealership says they can not find anything wrong with it and replaced the filters without our permission which is upsetting. I am fearful that this did not correct the issue. Is this a common problem with this vehicle?