INFINITI Q50 Key Won't Turn

Common Causes for Your INFINITI Q50 Key Not Turning and How to Resolve the Issue

Find Repair Location
Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a INFINITI Q50 key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

Troubleshooting Ignition Key Issues in an INFINITI Q50

When faced with ignition key issues in your INFINITI Q50, it's essential to adopt a systematic diagnostic approach. Start by examining the simplest potential causes, such as a faulty key. If the mechanical key fails to start the vehicle, consider whether it may be damaged or worn. Next, inspect the steering column and lock for any binding that could prevent the key from turning smoothly. If these components appear functional, turn your attention to the ignition switch, as a malfunction here can also disrupt the starting process. If all else fails, the immobilizer system may be at fault, which requires a more in-depth examination. Should you find yourself unable to pinpoint the issue, consulting a professional mechanic or dealership is advisable to avoid further complications. By following this structured approach, you can effectively troubleshoot and resolve ignition key issues, ensuring your INFINITI Q50 operates reliably.

What to Do When Your INFINITI Q50 Key Won't Turn?

When faced with the frustrating situation of your INFINITI Q50 key not turning, it's essential to understand the common problems that could be causing this issue. One of the primary culprits is often a binding steering column or lock, which can prevent the key from turning smoothly. Additionally, issues with the ignition switch or even the key itself may be at play. If your key fob is unresponsive, consider replacing its battery, as a dead battery can easily disrupt the key's functionality. Another effective troubleshooting step is to reset the vehicle's system by disconnecting the negative battery cable for about 20 minutes; this can sometimes clear any electronic glitches that may be affecting the ignition. Pay attention to any error messages on the instrument cluster, such as "I-Key System Error," which indicate that the Intelligent Key is not being detected. Lastly, manually locking and unlocking the driver's side door with the key can sometimes reset the system and resolve the issue. By systematically addressing these common problems, you can increase your chances of successfully getting your INFINITI Q50 key to turn again.

Why is the Key Not Turning in an INFINITI Q50?

When your INFINITI Q50 key refuses to turn, it’s crucial to act swiftly, as ignoring this issue can lead to more significant problems down the line. A binding steering column or ignition switch malfunction can not only prevent you from starting your vehicle but may also compromise your safety if you find yourself stranded. Additionally, if the key fob is malfunctioning due to a dead battery or other issues, you risk being unable to access your car altogether. This situation can escalate quickly, leading to costly repairs or even leaving you in a vulnerable position if you’re unable to start your vehicle in an emergency. Therefore, addressing these symptoms promptly is essential to maintain the functionality of your key and key fob, ensuring your INFINITI Q50 remains reliable and safe to drive.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.