2013 GMC Sierra 3500 HD Window Won't Go Up Or Down

Fix 2013 GMC Sierra 3500 HD window mechanism issues effectively.

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2013 GMC Sierra 3500 HD window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2013 GMC Sierra 3500 HD window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a window that won't operate in a 2013 GMC Sierra 3500 HD?

To effectively diagnose a window that won't operate in your 2013 GMC Sierra 3500 HD, start with the simplest solutions. Begin by checking the power switch to ensure it is functioning correctly; a faulty switch can often be the culprit behind window malfunctions. Next, verify the window motor's operation, as a defective motor will prevent the window from moving. If both the switch and motor appear to be in good condition, inspect the fuse associated with the window system. A blown fuse can disrupt power and render the window inoperable. Lastly, consider cleaning the contacts of the door switches, as dirt and grime can impede electrical connections. By following this diagnostic approach, you can systematically identify and resolve the issue, ensuring your window operates smoothly once again.

What are the common problems that could cause the window in a 2013 GMC Sierra 3500 HD to stop functioning?

When dealing with a non-functioning window in a 2013 GMC Sierra 3500 HD, it's essential to understand the common problems that could be at play. One of the primary culprits is a faulty window regulator, which is crucial for the window's movement; if it fails, the window may become completely immobile. Another frequent issue is a defective window motor, which powers the window's movement; if this component malfunctions, the window will not respond to the switch. Additionally, electrical issues such as a blown fuse or damaged wiring can disrupt the window's operation, making it vital to check the vehicle's electrical system. A malfunctioning window switch can also prevent the window from moving, as it may not send the correct signals to the motor. Lastly, if the window has come off its track, it may get stuck or operate unevenly. By identifying these common problems, DIYers can effectively troubleshoot and potentially resolve the window issues in their GMC Sierra 3500 HD.

How urgent is it to address the malfunctioning window in a 2013 GMC Sierra 3500 HD?

Addressing a malfunctioning window in your 2013 GMC Sierra 3500 HD is crucial for several reasons. First and foremost, a malfunctioning window can significantly compromise the security of your vehicle, making it an easy target for theft or vandalism. Additionally, if the window is stuck in an open or partially closed position, it can create a safety hazard by obstructing your visibility while driving, which could lead to accidents. Furthermore, exposure to inclement weather can damage the interior of your vehicle, leading to costly repairs down the line. By addressing the window issue promptly, you not only enhance your vehicle's security and safety but also prevent further damage to the window mechanism and electrical components, ultimately saving you time and money in the long run. Therefore, it is advisable to take immediate action to resolve any window malfunctions to ensure the optimal performance and protection of your GMC Sierra 3500 HD.

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