2021 GMC Sierra 2500 HD Cruise Control Isn't Working

Fixing Cruise Control Issues in Your 2021 GMC Sierra 2500 HD

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2021 GMC Sierra 2500 HD cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2021 GMC Sierra 2500 HD cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

When the vehicle speed sensor fails or the wiring harness prevents signal transmission, the speedometer is the first thing that will stop functioning properly. This can be an intermittent issue where the speedometer only works occasionally, the speedometer may cease all function, or the speedometer may read erratically or incorrectly. Also, the traction control and anti lock brake warning lights specific to each vehicle may be illuminated, depending on the design of those systems. You may notice the vehicle hesitate to accelerate, cruise control will not function properly, and the vehicle may not shift properly through all of the gears.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

What steps should I take to diagnose the cruise control issue in my 2021 GMC Sierra 2500 HD?

To effectively diagnose the cruise control issue in your 2021 GMC Sierra 2500 HD, begin with a systematic approach that prioritizes simpler checks before delving into more complex diagnostics. Start by inspecting the cruise control fuse, as a blown fuse can often be the root of the problem. Next, examine the cruise control buttons on your steering wheel to ensure they are functioning properly and not stuck. Utilizing an OBD-II scanner to check for error codes can provide valuable insights into any underlying issues. Pay attention to the speed sensors, as they are critical for the cruise control system's operation. Additionally, verify that your brake lights are working correctly, since a malfunction here can disrupt cruise control functionality. If these initial checks do not reveal the issue, proceed to test the cruise control module and inspect the wiring connections for any signs of damage or loose connections. If you still cannot identify the problem, it may be time to consult a professional mechanic for further assistance. By following this structured diagnostic approach, you can efficiently pinpoint and address the cruise control issue in your vehicle.

What are the common problems that could cause the cruise control to stop working in a 2021 GMC Sierra 2500 HD?

When the cruise control in your 2021 GMC Sierra 2500 HD ceases to function, it can be frustrating, but understanding the common problems can help you diagnose the issue. One frequent culprit is a faulty brake pedal switch, which is designed to disengage the cruise control when the brake is applied; if it malfunctions, the system may not engage at all. Another potential issue is a malfunctioning speed sensor, which can lead to incorrect speed readings and disrupt the cruise control's operation. Additionally, a blown fuse in the vehicle's electrical system can interrupt the cruise control function, so checking the fuses is a good first step. Problems with the throttle control system, particularly a faulty throttle position sensor, can also hinder the cruise control's ability to maintain speed. Furthermore, issues with the Electronic Control Module (ECM) can affect various vehicle functions, including cruise control. Lastly, vacuum leaks in the engine can impact the performance of vacuum-operated components essential for maintaining speed. By systematically checking these areas, you can effectively troubleshoot and potentially resolve the cruise control issues in your GMC Sierra 2500 HD.

How urgent is it to address the non-functioning cruise control in a 2021 GMC Sierra 2500 HD?

Addressing the non-functioning cruise control in your 2021 GMC Sierra 2500 HD should be a priority, even if it may not seem like an immediate emergency. While the absence of this feature does not directly compromise the vehicle's safety or drivability, it can significantly detract from your overall driving experience, especially during long trips where maintaining a consistent speed is beneficial. Ignoring this issue could lead to increased frustration during extended drives, as you may find yourself constantly adjusting your speed manually. Moreover, delaying repairs could allow underlying problems to escalate, potentially affecting the vehicle's electrical system or related components, which could result in more costly repairs down the line. Therefore, it is advisable to address the non-functioning cruise control promptly to ensure your vehicle operates at its best and to maintain the convenience that this feature offers.

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