2020 GMC Sierra 2500 HD Cruise Control Isn't Working

Fixing Cruise Control Issues in the 2020 GMC Sierra 2500 HD

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2020 GMC Sierra 2500 HD cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2020 GMC Sierra 2500 HD cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

When the vehicle speed sensor fails or the wiring harness prevents signal transmission, the speedometer is the first thing that will stop functioning properly. This can be an intermittent issue where the speedometer only works occasionally, the speedometer may cease all function, or the speedometer may read erratically or incorrectly. Also, the traction control and anti lock brake warning lights specific to each vehicle may be illuminated, depending on the design of those systems. You may notice the vehicle hesitate to accelerate, cruise control will not function properly, and the vehicle may not shift properly through all of the gears.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

What are the initial diagnostic steps to take when the cruise control isn't working on a 2020 GMC Sierra 2500 HD?

When faced with a malfunctioning cruise control system in your 2020 GMC Sierra 2500 HD, it's essential to adopt a systematic diagnostic approach. Begin by checking the cruise control fuse located in the fuse box; a blown fuse can often be the simplest explanation for the issue. Next, inspect the cruise control buttons on the steering wheel to ensure they are not stuck or damaged, as this can prevent proper engagement. Following this, examine the vehicle's speed sensors, which are critical for cruise control functionality; any malfunction here could disrupt the system's operation. Utilizing an OBD-II scanner to check for error codes can provide further insights into potential electronic issues affecting the cruise control. Additionally, verify that the brake lights are functioning correctly, as a faulty brake light switch can inadvertently disable the cruise control. Lastly, if your vehicle's system relies on vacuum pressure, inspect the vacuum lines for any leaks or damage that could impair performance. By methodically working through these steps, you can effectively diagnose and address the cruise control issue, ensuring a smoother driving experience.

What are the common problems that could cause the cruise control to stop working in a 2020 GMC Sierra 2500 HD?

When the cruise control in your 2020 GMC Sierra 2500 HD ceases to function, it can be frustrating, but understanding the common problems can help you troubleshoot effectively. One of the primary culprits is a faulty brake pedal switch, which can prevent the cruise control from engaging or cause it to disengage unexpectedly. Additionally, a malfunctioning speed sensor may disrupt the system's ability to maintain your desired speed, leading to erratic performance. It's also worth checking for a blown fuse, as this can completely disable the cruise control system. If these components are functioning correctly, consider inspecting the cruise control module itself, as a defect here can hinder operation. Lastly, any underlying electrical issues, such as damaged wiring or poor connections, can significantly impact the cruise control's performance. By systematically examining these areas, you can identify the root cause of the problem and determine whether a simple fix is within your DIY capabilities or if professional assistance is needed.

How urgent is it to address the non-functioning cruise control in a 2020 GMC Sierra 2500 HD?

When it comes to the non-functioning cruise control in your 2020 GMC Sierra 2500 HD, understanding the urgency of the situation is crucial for maintaining both convenience and vehicle integrity. While the absence of cruise control may not pose an immediate safety risk, neglecting this issue can lead to a less enjoyable driving experience, especially on long trips where fatigue can set in. Moreover, what may seem like a minor inconvenience could potentially signal underlying problems within the vehicle's electrical or mechanical systems. By addressing the cruise control malfunction promptly, you not only enhance your driving comfort but also mitigate the risk of more significant repairs down the line. For those inclined to tackle this issue themselves, it’s advisable to start with a thorough inspection of the cruise control components, including fuses, wiring, and the control module, to identify any visible signs of wear or damage. If the problem persists, consulting a qualified mechanic or dealership can ensure that the issue is accurately diagnosed and resolved, ultimately preserving the functionality of this valuable feature.

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