2020 Chevrolet Silverado 2500 HD Cruise Control Isn't Working

Fixing cruise control issues in the 2020 Chevrolet Silverado 2500 HD

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Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2020 Chevrolet Silverado 2500 HD cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2020 Chevrolet Silverado 2500 HD cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

When the vehicle speed sensor fails or the wiring harness prevents signal transmission, the speedometer is the first thing that will stop functioning properly. This can be an intermittent issue where the speedometer only works occasionally, the speedometer may cease all function, or the speedometer may read erratically or incorrectly. Also, the traction control and anti lock brake warning lights specific to each vehicle may be illuminated, depending on the design of those systems. You may notice the vehicle hesitate to accelerate, cruise control will not function properly, and the vehicle may not shift properly through all of the gears.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

What are the initial diagnostic steps to take when the cruise control isn't working on a 2020 Chevrolet Silverado 2500 HD?

When faced with a malfunctioning cruise control system in your 2020 Chevrolet Silverado 2500 HD, it's essential to adopt a systematic diagnostic approach. Begin by checking the cruise control fuse, as a blown fuse is a straightforward issue that can easily disrupt the system's functionality. Next, inspect the cruise control buttons on the steering wheel; ensure they are responsive and not stuck, as faulty buttons can prevent activation. Following this, verify the operation of the vehicle's speed sensor, which is crucial for the cruise control to maintain a set speed. Additionally, examine the brake pedal switch, since the cruise control is designed to disengage when the brake is applied; a malfunctioning switch can lead to unexpected disengagement. Finally, if the problem persists, consider using a diagnostic scanner to check for any error codes that may provide insight into underlying issues. By methodically working through these steps, you can effectively identify and potentially resolve the cruise control malfunction on your Silverado, saving time and money on repairs.

What are the common problems that could cause the cruise control to stop working in a 2020 Chevrolet Silverado 2500 HD?

When the cruise control in your 2020 Chevrolet Silverado 2500 HD stops functioning, it can be frustrating, but understanding the common problems can help you diagnose the issue effectively. One of the primary culprits is a faulty brake light switch, which is crucial for the cruise control system as it disengages the cruise when the brake pedal is pressed. If this switch is malfunctioning, it may prevent the cruise control from engaging at all. Another potential issue could be related to the speed sensor; if this sensor is not providing accurate readings, the cruise control may struggle to maintain a steady speed. Additionally, a blown fuse can disrupt the entire cruise control system, so checking the fuses is a good first step. If these components are functioning correctly, consider inspecting the cruise control module itself, as a defect here can lead to operational failures. Lastly, throttle control issues, such as a stuck throttle or problems with the throttle position sensor, can also hinder the cruise control's performance. By systematically checking these areas, you can identify and address the problem, ensuring your cruise control operates smoothly and safely.

How urgent is it to address the non-functioning cruise control in a 2020 Chevrolet Silverado 2500 HD?

When it comes to a non-functioning cruise control in your 2020 Chevrolet Silverado 2500 HD, addressing the issue should be a priority, even if it may not seem like an immediate emergency. The safety implications of a malfunctioning cruise control system cannot be overstated; it can lead to unexpected acceleration or deceleration, creating hazardous driving conditions, particularly on highways where maintaining a steady speed is crucial. Additionally, the absence of cruise control can detract from the comfort of long drives, making the experience more tiring and less enjoyable. Beyond these immediate concerns, a malfunctioning cruise control may indicate deeper issues within your vehicle's electrical system or engine components. By postponing repairs, you risk exacerbating these problems, potentially leading to more extensive and costly repairs in the future. Therefore, while it may be tempting to delay addressing the cruise control issue, prioritizing its repair is essential for ensuring your safety, enhancing your driving comfort, and preventing further complications down the road.

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