2023 Chevrolet Express 3500 Cruise Control Isn't Working

Fixing Cruise Control Issues in the 2023 Chevrolet Express 3500

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Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2023 Chevrolet Express 3500 cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2023 Chevrolet Express 3500 cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

When the vehicle speed sensor fails or the wiring harness prevents signal transmission, the speedometer is the first thing that will stop functioning properly. This can be an intermittent issue where the speedometer only works occasionally, the speedometer may cease all function, or the speedometer may read erratically or incorrectly. Also, the traction control and anti lock brake warning lights specific to each vehicle may be illuminated, depending on the design of those systems. You may notice the vehicle hesitate to accelerate, cruise control will not function properly, and the vehicle may not shift properly through all of the gears.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

What are the initial diagnostic steps to troubleshoot the non-functional cruise control in a 2023 Chevrolet Express 3500?

When troubleshooting the non-functional cruise control in a 2023 Chevrolet Express 3500, it's essential to adopt a systematic diagnostic approach. Begin by checking the cruise control fuse in the fuse box, as a blown fuse can often be the simplest explanation for the malfunction. Next, inspect the cruise control buttons on the steering wheel to ensure they are not stuck or damaged, as this can prevent the system from engaging. The vehicle speed sensor is another critical component; verify its functionality since the cruise control system relies on accurate speed readings. Utilizing a diagnostic scanner to check for error codes can provide insights into specific issues affecting the cruise control system. Additionally, ensure that the brake lights are functioning correctly, as a faulty brake light switch can inadvertently disengage the cruise control. Lastly, inspect the vacuum lines for any leaks or damage, as these can also impact the system's operation. By following these steps, you can effectively diagnose and potentially resolve the cruise control issue in your vehicle.

What are the common problems that could cause the cruise control to stop working in a 2023 Chevrolet Express 3500?

When the cruise control in your 2023 Chevrolet Express 3500 stops functioning, it can be frustrating, but understanding the common problems can help you diagnose the issue. One frequent culprit is a faulty cruise control switch, which may prevent the system from engaging properly. Additionally, a blown fuse in the vehicle's fuse box can disrupt the cruise control operation, so checking the fuses is a good first step. Another potential issue is a defective speed sensor, which can lead to inaccurate speed readings and hinder the cruise control's ability to maintain a set speed. Vacuum leaks within the cruise control system can also impact its functionality, causing it to fail. Furthermore, problems with the brake light switch can prevent the cruise control from engaging, as it is designed to prioritize safety. Lastly, a malfunctioning throttle cable can interfere with the system's ability to adjust the vehicle's speed. By systematically checking these components, you can identify the root cause of the cruise control issue and take the necessary steps to fix it.

How urgent is it to address the malfunctioning cruise control in a 2023 Chevrolet Express 3500?

When it comes to a malfunctioning cruise control in a 2023 Chevrolet Express 3500, the urgency of addressing the issue cannot be overstated. A faulty cruise control system can lead to unpredictable vehicle behavior, such as sudden acceleration or deceleration, which poses significant safety risks to both the driver and other road users. Ignoring these symptoms may not only compromise safety but can also result in more extensive damage to the vehicle's electronic systems, leading to higher repair costs down the line. Moreover, cruise control is designed to enhance driving comfort, especially during long journeys, and a malfunction can contribute to driver fatigue. Therefore, it is crucial to prioritize the repair of the cruise control system to ensure safe driving conditions, prevent further complications, and maintain the convenience that this feature provides.

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