2021 Chevrolet Express 3500 Cruise Control Isn't Working

Fixing Cruise Control Issues in the 2021 Chevrolet Express 3500

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2021 Chevrolet Express 3500 cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2021 Chevrolet Express 3500 cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

When the vehicle speed sensor fails or the wiring harness prevents signal transmission, the speedometer is the first thing that will stop functioning properly. This can be an intermittent issue where the speedometer only works occasionally, the speedometer may cease all function, or the speedometer may read erratically or incorrectly. Also, the traction control and anti lock brake warning lights specific to each vehicle may be illuminated, depending on the design of those systems. You may notice the vehicle hesitate to accelerate, cruise control will not function properly, and the vehicle may not shift properly through all of the gears.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

What are the steps to diagnose the cruise control issue in a 2021 Chevrolet Express 3500?

To effectively diagnose a cruise control issue in your 2021 Chevrolet Express 3500, begin with the simplest solutions. Start by checking the cruise control fuse to ensure it is intact, as a blown fuse can easily disrupt functionality. Next, inspect the cruise control buttons on the steering wheel for any signs of damage or sticking, which could prevent proper operation. If these initial checks do not reveal the problem, utilize an OBD-II scanner to identify any error codes that may indicate specific issues within the cruise control system. Following this, examine the vehicle's speed sensors, as they are essential for the cruise control to function correctly. Additionally, inspect the wiring connections associated with the cruise control system for any damage or corrosion that could be causing a malfunction. If all else fails, test the cruise control module itself to determine if it is operational or needs replacement. Finally, consulting the vehicle's service manual can provide further insights and detailed troubleshooting steps tailored to your model. By following this structured approach, you can efficiently diagnose and potentially resolve cruise control issues on your own.

What are the common problems that could cause the cruise control to stop working in a 2021 Chevrolet Express 3500?

When dealing with cruise control issues in a 2021 Chevrolet Express 3500, it's essential to understand the common problems that could lead to its failure. One of the primary culprits is a faulty cruise control switch, which can hinder the system's ability to engage or disengage as intended. Additionally, a blown fuse within the cruise control circuit can disrupt its operation entirely, making it crucial to check the fuse box for any issues. Another significant factor is the speed sensor; if this component is malfunctioning, it can prevent the cruise control from maintaining the desired speed. Furthermore, a malfunctioning brake light switch can pose a problem, as this switch is designed to deactivate the cruise control when the brakes are applied. Lastly, issues with the throttle actuator control module can also contribute to cruise control failure. By systematically examining these components, you can effectively troubleshoot and potentially resolve the cruise control issues in your Chevrolet Express 3500.

How urgent is it to address the non-functioning cruise control in a 2021 Chevrolet Express 3500?

When it comes to the non-functioning cruise control in a 2021 Chevrolet Express 3500, addressing the issue should not be overlooked, even if it may not seem like an immediate emergency. The cruise control system is designed to enhance driving comfort and efficiency, particularly during long trips, and its malfunction could indicate deeper electrical or mechanical problems within the vehicle. Ignoring this issue could lead to further complications, such as increased wear on the engine or transmission, which may result in costly repairs down the line. Moreover, a malfunctioning cruise control system can pose safety risks, as it may affect the driver’s ability to maintain a steady speed, potentially leading to erratic driving behavior. For those inclined to tackle the problem themselves, it is advisable to start by checking the vehicle’s fuses, inspecting the brake pedal switch, and ensuring that all related sensors are functioning properly. However, for a comprehensive diagnosis and repair, consulting a qualified mechanic is recommended to ensure the vehicle remains safe and reliable on the road.

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