2020 Chevrolet Express 3500 Cruise Control Isn't Working

Common Causes of Cruise Control Malfunctions in Your 2020 Chevrolet Express 3500 and How to Fix Them

Find Repair Location
Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
30% chance it's the
Sensor
0%
25% chance it's the
Control Module
0%
25% chance it's the
Throttle
0%
20% chance it's
Something else
The most common reasons a 2020 Chevrolet Express 3500 cruise control isn't working are failed control module, sensor or switch issues, or throttle actuation problems.
  • Sensor: A faulty or malfunctioning sensor can lead to incorrect readings, causing issues with engine performance or other systems relying on accurate data.
  • Control Module: A faulty control module can lead to erratic vehicle behavior or failure of various electronic systems due to improper signal processing.
  • Throttle: A faulty throttle body or a defective accelerator pedal position sensor may be causing inconsistent throttle response.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2020 Chevrolet Express 3500 cruise control isn't working?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

When the vehicle speed sensor fails or the wiring harness prevents signal transmission, the speedometer is the first thing that will stop functioning properly. This can be an intermittent issue where the speedometer only works occasionally, the speedometer may cease all function, or the speedometer may read erratically or incorrectly. Also, the traction control and anti lock brake warning lights specific to each vehicle may be illuminated, depending on the design of those systems. You may notice the vehicle hesitate to accelerate, cruise control will not function properly, and the vehicle may not shift properly through all of the gears.

In the event that a wheel speed sensor fails, the ABS, traction control system (TCS) and manufacturer specific stability control system lights will illuminate, informing the driver that the systems are disabled. The vehicle will be more prone to tire slip, and normal driving patterns may need to be adjusted to correct for the loss of computer control. On older vehicle's, the speedometer can be affected, causing illumination of the check engine light as well.

The cruise control switch can cause complete failure of the cruise control feature, but in a lucky scenario only partial functionality will be lost. This means that the cruise control may come on, but that it will not increase in speed automatically, or the cancel button does not work leading the driver to cancel cruise control with the foot brake. In some vehicles, the cruise control light may illuminate, or a warning message may be displayed due to lack of functionality.

What are the steps to diagnose the non-functioning cruise control on a 2020 Chevrolet Express 3500?

When diagnosing the non-functioning cruise control on a 2020 Chevrolet Express 3500, it's crucial to follow a structured diagnostic approach that prioritizes simpler checks before moving on to more complex issues. Begin by inspecting the cruise control fuse, as a blown fuse is a common and easily fixable problem. Next, check the cruise control buttons on the steering wheel to ensure they are not stuck or damaged, as this can prevent the system from activating. After that, examine the vehicle's speed sensors, which are vital for the cruise control's operation; any faults here can disrupt functionality. Utilizing an OBD-II scanner to look for error codes can also provide insights into potential issues. Additionally, verify that all wiring connections related to the cruise control system are secure and free from corrosion or damage, as these can lead to failures. If your vehicle uses a vacuum-based system, inspect the vacuum lines for leaks or blockages that could impair performance. Finally, if the problem persists after these checks, testing the cruise control module may be necessary to ensure it is functioning properly. By systematically following these steps, you can effectively diagnose and potentially resolve the cruise control malfunction in your Chevrolet Express 3500.

What are the common problems that could cause the cruise control to stop working in a 2020 Chevrolet Express 3500?

When the cruise control in your 2020 Chevrolet Express 3500 ceases to function, it can be frustrating, but understanding the common problems can help you diagnose the issue effectively. One of the first things to check is the fuse associated with the cruise control system; a blown fuse can easily disrupt its operation. Next, consider the brake pedal switch, as a malfunction here can prevent the cruise control from engaging, since it is designed to deactivate when the brake is pressed. Additionally, a faulty speed sensor may hinder the system's ability to maintain a set speed, leading to erratic behavior. Problems with the throttle actuator can also be a culprit, as this component is responsible for regulating the vehicle's speed. Lastly, if the cruise control module itself is defective, it may result in the entire system failing to operate. By systematically checking these components, you can identify and address the underlying issues, ensuring your cruise control operates smoothly once again.

How urgent is it to address the non-functioning cruise control in a 2020 Chevrolet Express 3500?

When it comes to the non-functioning cruise control in a 2020 Chevrolet Express 3500, the urgency of addressing this issue cannot be overstated. A malfunctioning cruise control system poses significant safety concerns, particularly during long drives or highway travel where maintaining a steady speed is crucial. Ignoring this problem may lead to increased driver fatigue and a higher risk of accidents. Additionally, the comfort that cruise control provides is essential for a pleasant driving experience, especially on extended trips. Beyond immediate safety and comfort, a faulty cruise control could indicate more serious mechanical issues lurking beneath the surface, which could escalate into costly repairs if left unaddressed. Furthermore, keeping all vehicle systems in optimal condition is vital for preserving resale value; potential buyers are more likely to be attracted to a well-maintained vehicle with all features functioning properly. Therefore, while it may not seem like an emergency, taking prompt action to repair the cruise control system is a wise decision that enhances safety, comfort, and the overall longevity of your vehicle.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.