2013 Chevrolet Cruze Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2013 Chevrolet Cruze Windows and Effective Fixes

Find Repair Location
Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2013 Chevrolet Cruze window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2013 Chevrolet Cruze window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What steps should I take to diagnose the window issue in my 2013 Chevrolet Cruze?

When diagnosing a window issue in your 2013 Chevrolet Cruze, it's crucial to follow a methodical approach that emphasizes simpler fixes before tackling more complex problems. Start by checking the fuse related to the window; a blown fuse is often the most straightforward explanation for a malfunction. If the fuse is intact, the next step is to test the window switch, as a faulty switch can disrupt the window's operation. After confirming the switch is functional, inspect the wiring connected to the window motor for any signs of damage or loose connections, as these can hinder performance. If the wiring checks out, examine the window regulator, which is essential for the window's movement, ensuring it operates smoothly without any obstructions. Finally, test the window motor itself to verify its functionality. Throughout this diagnostic process, be attentive to any debris or objects that may be blocking the window's path, as these can also lead to operational issues. By adhering to this structured approach, you can effectively pinpoint the cause of the window problem and determine the necessary steps to resolve it.

What are the common causes for the power window failure in a 2013 Chevrolet Cruze?

When dealing with power window failure in a 2013 Chevrolet Cruze, it's essential to understand the common problems that may arise. A faulty window regulator is often at the forefront, as it directly controls the movement of the window; if it malfunctions, the window may become inoperable. Additionally, a defective window switch can hinder functionality, preventing the window from responding to commands. Another frequent culprit is a blown fuse, which can cut off power to the windows entirely. The window motor, responsible for driving the regulator, can also fail, leading to a complete lack of movement. Wiring issues, such as damage or corrosion, can disrupt the electrical connection necessary for operation. Lastly, if the window has come off its track, it may become misaligned, causing further complications. By identifying these potential issues, DIYers can effectively troubleshoot and address power window failures in their Chevrolet Cruze.

How urgent is it to fix the non-functioning window in a 2013 Chevrolet Cruze?

Fixing a non-functioning window in your 2013 Chevrolet Cruze is not just a matter of convenience; it is an urgent necessity that impacts your safety and security. A malfunctioning window can hinder your ability to exit the vehicle quickly in emergencies, posing serious safety risks. Additionally, if the window does not close properly, it leaves your car vulnerable to theft and damage, increasing the likelihood of costly repairs. Weather protection is another critical factor; a broken window can allow rain, snow, or extreme temperatures to infiltrate your vehicle, potentially damaging the interior and affecting its overall value. Lastly, the comfort of your driving experience is compromised when you have to deal with drafts or moisture inside the cabin. Therefore, addressing the issue promptly is essential to ensure a safe, secure, and comfortable driving environment in your Chevrolet Cruze.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.

Troubleshooting 2013 Chevrolet Cruze Window Problems