2009 Cadillac SRX Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2009 Cadillac SRX Windows and Effective Repair Solutions

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2009 Cadillac SRX window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2009 Cadillac SRX window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What steps should I take to diagnose the window issue in my 2009 Cadillac SRX?

To effectively diagnose the window issue in your 2009 Cadillac SRX, it's essential to adopt a systematic approach that prioritizes simpler fixes before delving into more complex diagnostics. Start by checking the window switch, as this is often the most straightforward problem to resolve. If the switch is functioning correctly, move on to inspecting the fuse box for any blown fuses related to the windows, replacing them with the appropriate amperage if necessary. Next, examine the window regulator, which plays a critical role in the window's movement; any visible damage may indicate that it needs replacement. After that, test the window motor to confirm it is receiving power and operating as intended, since a malfunctioning motor can prevent the window from moving. Lastly, inspect the window tracks for any debris or obstructions that could impede movement, and clean and lubricate them as needed. By following this methodical diagnostic approach, you can effectively identify and address the underlying issue, ensuring a comprehensive resolution to your window problem.

What are the common problems that could cause the window of a 2009 Cadillac SRX to not go up or down?

When dealing with a non-functioning window in a 2009 Cadillac SRX, it's essential to consider several common problems that could be at play. One of the first areas to investigate is the electrical system, as issues like a blown fuse or a faulty relay can disrupt the power supply to the window motor, preventing it from operating. If the electrical components are functioning correctly, the next likely culprit is the window motor itself, which may have failed and requires replacement. Additionally, the window regulator, which is responsible for the movement of the window, can also malfunction, leading to the window being stuck in one position. By systematically checking these components, DIYers can effectively diagnose the issue and take the necessary steps to restore the window's functionality.

How urgent is it to address the malfunctioning window in a 2009 Cadillac SRX?

Addressing a malfunctioning window in a 2009 Cadillac SRX is crucial for several reasons. First and foremost, safety is a primary concern; a window that is stuck in an open or closed position can obstruct visibility, making driving hazardous. Additionally, a malfunctioning window compromises the vehicle's security, as it may allow unauthorized access, increasing the risk of theft or vandalism. Promptly fixing the window can also prevent further damage to the window mechanism, which could lead to more extensive and costly repairs if left unattended. Moreover, the comfort of passengers can be significantly affected, especially during extreme weather conditions, where a malfunctioning window can lead to discomfort or even health risks. Therefore, it is advisable to address any window issues as soon as they arise to maintain the safety, security, and overall functionality of your vehicle.

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