Ford Edge backup camera malfunction, dealer recommends replacement on Ford Edge

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Ford Edge owners report experiencing issues with their backup cameras, including no video, poor video quality, images appearing upside down, intermittent video, and missing guide lines. These problems can also stem from common issues like dirty lenses, damaged wiring, malfunctioning sensors, or failures occurring after short drives. In many cases, dealers recommend replacing the camera to resolve these concerns. It is essential for owners to troubleshoot accurately to identify the root cause and prevent future occurrences. For those affected by recall-related backup camera issues, contacting Ford customer service at 866-436-7332 with the reference number 22S14 is advised. Specific models, such as the 2011 Ford Edge, may require not only a camera replacement but also a RCV Configuration update, which can be found under Toolbox>Body>RCV Configuration or by referencing SSM 22105 for dealer guidance. For a comprehensive understanding of the backup camera recall and its implications, owners are encouraged to consult detailed guides that outline the reasons for the recall, affected models, and resolution steps.

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