Audi A5 Window Won't Go Up Or Down

Common Causes of Window Malfunctions in Your Audi A5 and How to Fix Them

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a Audi A5 window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a Audi A5 window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

Troubleshooting Window Operation Issues in an Audi A5

When troubleshooting window operation issues in your Audi A5, it's essential to adopt a diagnostic approach that prioritizes simplicity and efficiency. Begin by checking the most accessible components, such as the fuse, which is often the culprit behind non-functioning windows. If the fuse is intact, proceed to inspect the window motor for any signs of failure, as a malfunctioning motor can prevent the window from operating correctly. Next, examine the wiring for any visible damage or disconnections that could disrupt the electrical flow. If these components are functioning properly, test the window switch to ensure it is sending the correct signals. For windows that won't close properly or bounce back, consider resetting the window's end stop positions, especially if you've recently disconnected the battery. This process involves fully opening the window and holding the button for a few seconds before repeating the action in the opposite direction. By following this structured approach, you can effectively diagnose and resolve window issues, ensuring your Audi A5's windows operate smoothly.

What to Check When Your Audi A5 Window Won't Go Up or Down?

When your Audi A5 window refuses to move, it's essential to systematically check several common problems that could be causing the malfunction. Start by examining the electrical system, as a blown fuse or a faulty relay can disrupt the window's operation. If the electrical components are functioning correctly, the next step is to inspect the window motor; a malfunctioning motor may lead to intermittent operation or complete failure. Additionally, the window regulator is another critical component that can fail, preventing the window from moving up or down. If you find that the window suddenly stops working, checking the fuse box for any blown fuses is a prudent first step. Sometimes, recalibrating the window can resolve the issue; this involves fully closing the window, releasing the switch, and then holding the switch up for a few seconds. If recalibration doesn't work, consider resetting the window system by rolling the window all the way up and down in a specific sequence. By methodically addressing these potential issues, you can effectively diagnose and possibly fix the problem with your Audi A5 window.

Why is it Urgent to Fix a Non-Operating Window in an Audi A5?

Fixing a non-operating window in your Audi A5 is not just a matter of convenience; it is an urgent necessity that impacts safety, security, and overall vehicle integrity. A stuck window can expose your car to the elements, leading to water damage, mold growth, and a compromised interior. Moreover, leaving a window down can make your vehicle an easy target for theft, putting your belongings at risk. The Audi A5 is equipped with advanced safety features, including power window pinch protection, which may fail if the window is not functioning properly, increasing the likelihood of accidents. Additionally, a non-operating window can hinder proper ventilation, making the driving experience uncomfortable, especially in extreme weather. Ignoring this issue can also lead to further complications, such as damage to the window regulator or motor, resulting in more expensive repairs down the line. Therefore, addressing a non-operating window promptly is essential to maintain the safety, security, and comfort of your Audi A5, ensuring it remains in optimal condition for years to come.

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