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At random times, my truck won't start. ?

(2008 Cadillac Escalade EXT)
in Bristol, TN on July 12, 2018
Random times my truck won't start. If I jiggle the key or take the key out and put it back in then the truck will start, but not all of the time. When this happens, and the truck finally starts, the key is between "start" and "auxiliary" or when I hold the key at start for 5 seconds or so. When the key is at aux all items work: air, radio, dash, etc...but when I turn the key all the way forward to "start" everything goes black. The dealer's computer cannot find anything and the expert cannot duplicate what happened to me.
This last time 2 or more months went by before the non-start happened.
We have a new battery and alternator.
What seems to make the problem better or worse? I don't know. The issue is random.
How long have you had this problem? Year or so
Tags: won t start at random ti, cadillac, escalade ext
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