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Q: 2004 Mercury Grand Marquis LS Ultimate Edition cruise control failed on 2004 Mercury Grand Marquis

Rookie cbe0621eac06868b3efe0d8d1d3611e23c60d3114864ea2ec19a68cfbd3eebab
Bought a 2004 Mercury Grand Marquis LS Ultimate Edition used in Sep 2012. Cruise control buttons are on the steering wheel.

PROBLEM:
Cruise control buttons on steering wheel have never worked since day one. Cruise control does not function. CRUISE indication does not appear on instrument panel. What part is bad? How much is it? Where is it? How do I put it in? Thanks!

No car image 94a1663db56199c5353592009e34aaa51078a2469bed068bb8d6f0ba43accf97
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By the way, I am looking for a part price but not a mechanic.

I don't mean anything personal by that; just don't like anyone but me touching my cars.
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