2015 Volvo V60 Window Won't Go Up Or Down

Common Causes of Window Malfunctions in Your 2015 Volvo V60 and How to Fix Them

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2015 Volvo V60 window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2015 Volvo V60 window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What steps should I take to diagnose the window issue in my 2015 Volvo V60?

To effectively diagnose the window issue in your 2015 Volvo V60, start by checking the fuse associated with the instrument panel, as a blown fuse can often be the simplest explanation for electrical problems. If the fuse is intact, the next step is to read the fault codes from the instrument cluster (IC) using a compatible Volvo scanner. This will help identify any specific error messages that could point to the root of the problem. Should you encounter difficulties communicating with the IC module, it may indicate a faulty instrument cluster or a damaged wire harness, which would require further inspection. Additionally, consider the condition of the Central Electronic Module (CEM), as a defective CEM can also lead to erratic behavior and warning lights on your dashboard. By following this structured approach, you can systematically narrow down the potential causes of the window issue and take appropriate action.

What are the common problems that could cause the window in a 2015 Volvo V60 to stop working?

When your 2015 Volvo V60's window stops working, several common problems may be at play. One of the primary culprits is poor installation, which can lead to leaks and drafts, ultimately hindering the window's operation. Additionally, a defective Central Electronic Module can cause a range of symptoms that disrupt window functionality, making it essential to check this component if you're experiencing issues. Weather conditions also play a significant role; extreme heat or humidity can exacerbate existing problems, while driving on rough roads may lead to mechanical stress on the window system. Interestingly, some window issues may temporarily resolve after restarting the car, suggesting that electronic glitches could be involved. By understanding these common problems, DIYers can better diagnose and address window malfunctions, ensuring a smoother driving experience.

How urgent is it to fix the malfunctioning window on a 2015 Volvo V60 that won't go up or down?

When faced with a malfunctioning window on your 2015 Volvo V60, it is crucial to recognize the urgency of the situation. A window that won't go up or down not only exposes the interior to weather elements, risking damage to upholstery and electronics, but also poses significant safety concerns. In emergencies, the inability to open a window can hinder quick evacuation, putting occupants at risk. Additionally, the underlying cause of the malfunction, such as a faulty window regulator or misalignment, may worsen if left unaddressed, leading to more extensive and costly repairs. Therefore, it is advisable to act promptly to diagnose and resolve the issue, ensuring both the safety and integrity of your vehicle. If you are uncertain about the repair process, consulting a professional technician can help prevent further complications and ensure a proper fix.

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