2019 Volkswagen E-Golf Key Won't Turn

Fix Ignition Key That Won't Turn in 2019 Volkswagen e-Golf

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2019 Volkswagen e-Golf key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2019 Volkswagen e-Golf?

When diagnosing why the key won't turn in a 2019 Volkswagen e-Golf, it's essential to adopt a systematic approach that begins with the simplest solutions before moving on to more complex issues. Start by examining the key itself; a damaged or worn key can often be the culprit, so testing a spare key can help determine if this is the case. Next, check if the steering wheel is locked, as this can prevent the key from turning. Gently turning the steering wheel while attempting to turn the key may resolve the issue. Additionally, ensure that the vehicle is in the correct gear, typically Park or Neutral, since many vehicles require this for the ignition to engage. If these initial checks do not yield results, inspect the key fob's battery, as a weak battery can hinder the key's functionality. Furthermore, examine the ignition switch for any debris or damage that could obstruct the key's movement. Finally, consider applying a small amount of graphite powder or silicone spray to lubricate the key and ignition cylinder, which can facilitate smoother operation. By following this diagnostic approach, you can effectively troubleshoot the problem and potentially resolve the issue without professional assistance.

What are the common problems that could cause the key to not turn in a 2019 Volkswagen e-Golf?

When facing the frustrating issue of a key not turning in a 2019 Volkswagen e-Golf, it's essential to consider several common problems that could be at play. One of the first things to check is whether the steering wheel lock is engaged; this can often prevent the key from turning. Gently moving the steering wheel left and right while attempting to turn the key may help release the lock. Additionally, inspect the key itself for any signs of wear or damage, as a compromised key can lead to ignition difficulties. If the key appears fine, the ignition cylinder might be the culprit; dirt or debris can accumulate and obstruct the mechanism, so cleaning it could resolve the issue. Another factor to consider is the battery in your key fob; a dead or low battery can hinder the ignition process, so replacing it might be a simple fix. Lastly, if none of these solutions work, a faulty ignition switch could be the underlying problem, which may require professional diagnosis and repair. By systematically addressing these potential issues, you can effectively troubleshoot the problem and get back on the road.

How urgent is it to address the ignition issue in a 2019 Volkswagen e-Golf when the key won't turn?

Addressing the ignition issue in a 2019 Volkswagen e-Golf when the key won't turn is of utmost importance due to several critical factors. First and foremost, failing to resolve this problem can leave you stranded in an unsafe location, which not only poses a personal safety risk but can also lead to further complications, such as being unable to access emergency services. Additionally, repeatedly attempting to force the key to turn can exacerbate the situation, potentially damaging the ignition system or the key itself, resulting in more extensive and costly repairs down the line. Moreover, a malfunctioning ignition can compromise essential safety features of your vehicle, including the steering lock, which could lead to dangerous driving conditions. By promptly addressing the ignition issue, you can identify and rectify the root cause, whether it involves the key, ignition cylinder, or other components, ensuring that your vehicle remains reliable and safe to operate. Therefore, it is crucial to seek assistance from a qualified mechanic or your dealership as soon as you encounter this problem to avoid further complications and ensure your safety on the road.

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2019 Volkswagen e-Golf Key Won't Turn: Causes & Solutions