2017 Volkswagen E-Golf Key Won't Turn

2017 Volkswagen e-Golf key won't turn and how to resolve it

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Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2017 Volkswagen e-Golf key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2017 Volkswagen e-Golf?

When diagnosing why the key won't turn in your 2017 Volkswagen e-Golf, it's essential to adopt a systematic approach that begins with the simplest solutions before moving on to more complex issues. Start by examining the key itself; a damaged or worn key can often be the culprit, so testing a spare key can help determine if this is the case. Next, check if the steering wheel is locked, as this can prevent the key from turning. Gently turning the steering wheel while attempting to turn the key may resolve the issue. Additionally, ensure that the gear shift is in the correct position, as the key will not turn if the vehicle is not in park or neutral. Don't forget to inspect the battery in your key fob; a weak or dead battery can hinder the ignition process. If all these steps fail, the problem may lie within the ignition switch itself, which may require professional attention. By following this diagnostic approach, you can effectively troubleshoot the issue and potentially save on repair costs.

What are the common problems that could cause the key to not turn in a 2017 Volkswagen e-Golf?

When dealing with a key that won't turn in a 2017 Volkswagen e-Golf, it's essential to understand the common problems that could be at play. One frequent issue is the steering wheel lock, which can engage and prevent the key from turning. If you find yourself in this situation, try gently moving the steering wheel left and right while attempting to turn the key. Another possibility is that the key itself may be worn or damaged, in which case replacing it could resolve the issue. Additionally, the ignition cylinder might be obstructed by dirt or debris, necessitating a thorough cleaning or repair to ensure smooth operation. A dead or low battery in the key fob can also hinder the key's functionality, so replacing the fob battery is a simple yet effective solution. If these steps do not work, consider that a faulty ignition switch may be the culprit, which would require professional inspection and repair. Lastly, issues within the steering column, such as misalignment or damage, can also affect the key's ability to turn, warranting a detailed inspection. By systematically addressing these potential problems, you can effectively troubleshoot and resolve the key turning issue in your e-Golf.

How urgent is it to address the issue of a key not turning in a 2017 Volkswagen e-Golf?

When faced with a key that refuses to turn in your 2017 Volkswagen e-Golf, it is crucial to recognize the urgency of the situation. Ignoring this issue can lead to significant inconveniences, such as being unable to start your vehicle, which disrupts your daily activities and transportation needs. More importantly, a malfunctioning ignition can pose serious safety risks, potentially leaving you stranded in an unsafe environment. Additionally, neglecting the problem may result in further damage to the ignition system or key mechanism, leading to costly repairs that could have been avoided with timely intervention. Therefore, addressing the key issue promptly is essential not only for maintaining the functionality of your vehicle but also for ensuring your safety on the road.

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Troubleshooting 2017 Volkswagen e-Golf Key Won't Turn